Disability Services Manager — Higher Ed

Florida Polytechnic University; Lakeland (FL); On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

Health benefits

Annual Leave (22 days)

Sick Leave (12 days)

Employee Assistance Program (EAP)

Job summary

Florida Polytechnic University seeks a Disability Services Program Manager to lead day-to-day operations for students from enrollment through graduation. You will manage the life cycle of accommodation requests and provide leadership for disability services and adaptive technology supports as determined in eligibility.

You will plan programming for the university community and act as a liaison to faculty, staff, and housing personnel, coordinating awareness and training on disability services

Qualifications

• Master's Degree in Education, Psychology, or related field.
• 3 Years' experience in higher education.
• In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.

Responsibilities

• Reviews and interprets relevant documentation and student accommodation requests; participates in an interactive process; grants reasonable accommodations; monitors, adjusts, and evaluates accommodation plans.
• Responsible for housing accommodation requests.
• Manages and executes testing services.
• Contacts and responds to faculty, staff, and campus constituents; uses judgment and discretion.
• Triages calls and walk-ins; responds to email inquiries; refers concerns to resources.
• Develops campus-wide awareness of disability, accommodations, and accessibility topics.
• Represents the office and shares information through training sessions, presentations, and events.

Skills

Customer Service

MS Office

Critical Thinking

Complex Problem Solving

Work Under Pressure

AIM Software

Education

Master's Degree in Education, Psychology, or related field

Tools

AIM Software

Job description

Florida Polytechnic University seeks a Disability Services Program Manager to lead day-to-day operations for students from enrollment through graduation. You will manage the life cycle of accommodation requests and provide leadership for disability services and adaptive technology supports as determined in eligibility.

You will plan programming for the university community and act as a liaison to faculty, staff, and housing personnel, coordinating awareness and training on disability services