Disability Claims Ops Lead, Coding Team

Sedgwick; Dublin (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Sedgwick is seeking a Workforce Absence Team Lead to supervise multiple examiner teams and oversee disability claims adjudication for key clients. The role includes workload monitoring, training, and ensuring accurate reporting and file documentation.

Ideal candidates have at least six years in claims with supervisory experience, plus strong leadership, communication, and analytical skills to drive process improvements and client satisfaction.

Qualifications

• Bachelor's degree preferred; licenses as required.
• Six years of claims experience; two years supervisory experience preferred.
• Strong communication and leadership capabilities.
• Ability to review complex claims and guide adjudication.

Responsibilities

• Supervises multiple teams of examiners and technical staff.
• Provides direction on examiner reports and claims adjudication.
• Monitors workloads, provides training, and improves processes.
• Maintains client relations and prepares management reports.

Skills

Leadership

Communication

Teamwork

Analytical thinking

Problem-solving

Organizational skills

Negotiation

Claims knowledge

Multitasking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick is seeking a Workforce Absence Team Lead to supervise multiple examiner teams and oversee disability claims adjudication for key clients. The role includes workload monitoring, training, and ensuring accurate reporting and file documentation.

Ideal candidates have at least six years in claims with supervisory experience, plus strong leadership, communication, and analytical skills to drive process improvements and client satisfaction.