Disability Claims Operations Lead

Sedgwick Claims Management Services Ltd; Memphis (TN); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

PTO

Job summary

Sedgwick Claims Management Services Ltd is seeking a Supervisor to oversee multiple teams of examiners and technical staff handling disability claims. You will monitor workloads, provide training, and ensure accurate adjudication with strong client communication.

The role supports a hybrid work arrangement with on-site presence at Memphis, TN, and requires leadership, analytical acumen, and familiarity with claims processes to drive performance and quality.

Qualifications

• Bachelor's degree preferred.
• Six (6) years of claims experience or equivalent.
• Two (2) years of claims supervisory experience preferred.

Responsibilities

• Supervise multiple teams of examiners and technical staff.
• Provide training and direction on examiner reports.
• Monitor workloads and ensure quality standards and compliance.

Skills

Leadership

Communication

Microsoft Office

Analytical thinking

Team management

Problem solving

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Sedgwick Claims Management Services Ltd is seeking a Supervisor to oversee multiple teams of examiners and technical staff handling disability claims. You will monitor workloads, provide training, and ensure accurate adjudication with strong client communication.

The role supports a hybrid work arrangement with on-site presence at Memphis, TN, and requires leadership, analytical acumen, and familiarity with claims processes to drive performance and quality.