Disability Center Access Advisor

University of Missouri-Columbia; Columbia Township (MO); On-site; USD 30,000 - 31,000; Full time

Benefits offered by this job

Medical, dental and vision plans

Retirement plan

Paid time off

Educational fee discounts

Job summary

The Disability Center at the University of Missouri-Columbia provides leadership in advocating for equal access for students with disabilities. The Access Advisor evaluates eligibility for accommodations, manages a caseload, and offers expertise to students, faculty, and staff on disability issues and campus accessibility.

The role involves coordinating individualized accommodations, maintaining records, and collaborating with university partners.

Qualifications

• Bachelor's degree or an equivalent combination of education and experience with at least 2 years in related work.
• Experience in higher education or disability services is preferred.
• Ability to maintain strict confidentiality and follow ADA/Section 504 and FERPA guidelines.
• Strong written and verbal communication and collaboration skills.

Responsibilities

• Determine eligibility and identify accommodations through an interactive process with students.
• Review and maintain third-party documentation as needed.
• Coordinate complex cases and support testing accommodations.
• Document communications in the departmental database.
• Educate campus staff on disability-related needs and best practices.
• Represent the office at university events and orientation programs.

Skills

Interpersonal communication

Case management

Confidentiality

Collaboration

Education

Bachelor's degree

Job description

Hiring Department

The Disability Center - Division of Student Affairs

Job Description

A unit within the Division of Student Affairs, the Disability Center serves as a leader in advocating for equal access of Mizzou's students with disabilities. Through collaboration, the Disability Center facilitates the provision of accommodations to students, offers educational programming, and provides consultation to the university community.

Summary

The Access Advisor works in the Disability Center and has primary responsibility for ensuring access and facilitating accommodations for students with disabilities. The Access Advisor will evaluate and determine students’ eligibility for accommodations relying on an interactive process as well as third party documentation, as needed; manage an active caseload of students with disabilities; provide expertise and technical assistance to students, faculty, and other University personnel on disability/accommodation/access issues and concerns; and arrange and coordinate individualized accommodations. The Access Advisor will serve as a contact for campus faculty and staff, to provide general information regarding the institution’s rights and responsibilities under the ADA/Section 504 and to discuss student needs, both general and specific. The Access Advisor may perform a variety of other duties as assigned in support of the mission of the office.

Specific Responsibilities

• Through an interactive process with students with disabilities, determine eligibility and identify appropriate accommodations to address disability-related barriers to full participation in campus experiences.
• Review, collect, and maintain medical, psychological, neuropsychological, and other third-party documentation as necessary.
• Serve as a campus resource, coordinate complex cases, collaborate with campus partners, support accommodated testing, and provide student coaching and mentoring.
• Maintain appropriate records by documenting communication with and regarding students, courses, and instructors in departmental database.
• Utilize professional communication with students, faculty, and staff regarding accommodation recommendations and concerns.
• Consult with faculty and staff to promote and facilitate best practices in implementing students’ disability-related accommodations and academic adjustments, both in general and in response to specific situations.
• Assist the Director and Assistant Director in planning and conducting programs to educate the University community on disability related issues and the services provided by the office
• Collaborate with other University resources to create and implement outreach, educational/awareness programs, and networking activities on campus and in the wider community. Assist in compilation of annual reports.
• Represent the office at relevant University and non-university sponsored events, and various new student orientation programs.
• Maintain current knowledge of best practices, legal mandates and ongoing research and developments in the area of disability access in higher education.

Shift

Monday through Friday, 8:00 a.m. to 5:00 p.m.

This position may require evening and weekend hours supporting activities and programs within the department. Occasionally division and campus projects may require additional hours outside of your normal schedule.

Minimum Qualifications

A Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Qualifications

• Disability services experience: At least two years of experience working with individuals with disabilities, particularly students in higher education; case management experience; and ability to work effectively in a student-centered environment.
• Legal and accessibility knowledge: Working knowledge of ADAAA, Section 504, FERPA, other relevant laws, higher education disability services best practices, assistive technology, and universal design principles; ability to maintain strict confidentiality.
• Communication and collaboration: Excellent written, verbal, and interpersonal skills and tact; professional experience working with faculty, and medical professionals; presentation and workshop development and delivery skills; ability to work independently and on an interdisciplinary team.
• Problem-solving and technical skills: Strong computer, analytical, and problem-solving skills; sound judgment within assigned responsibilities; and ability to manage complex and varied tasks.
• Organization and adaptability: Strong organizational skills and flexibility; ability to prioritize workloads around student needs and the academic schedule and work effectively under pressure with frequent interruptions.

Anticipated Hiring Range

Salary Range: $22.10 - $22.60 per hour

University Title: Student Services Coordinator II

University Pay Grade: GGS 009

Internal applicants can determine their University title by accessing the Talent Profile tile in myHR.

Sponsorship Information

Employment visa sponsorship is not available for this position.

Benefit Eligibility

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/departments-staff/human-resources/benefits-retirement

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.