Disability Benefits Support Agent (Hybrid)

State-of-Michigan; Michigan; Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Michigan Department of Health and Human Services (MDHHS) is seeking a General Office Assistant to provide quality customer service to the citizens of Michigan by answering incoming calls and handling disability adjudication processes. Positions may be filled at multiple General Office Assistant levels, with potential remote or hybrid work options and locations across Michigan.

Education commonly required is a high school diploma; roles may involve background checks and varying administrative

Qualifications

• Educational level typically acquired through completion of high school.

Responsibilities

• Answering incoming calls and addressing issues from claimants, attorneys, medical sources, and other callers to assist in adjudicating disability cases.
• Document conversations and outcomes in DCPS.

Education

High school diploma

Job description

The Michigan Department of Health and Human Services (MDHHS) is seeking a General Office Assistant to provide quality customer service to the citizens of Michigan by answering incoming calls and handling disability adjudication processes. Positions may be filled at multiple General Office Assistant levels, with potential remote or hybrid work options and locations across Michigan.

Education commonly required is a high school diploma; roles may involve background checks and varying administrative