Director, WWK & Therapeutic Services

Bobit Business Media; New York (NY); Hybrid; USD 72,000 - 88,000; Full time

Job summary

Family Connections in New York seeks a Director of WWK and Therapeutic Services to lead the Wendy's Wonderful Kids and Socio-Therapeutic Services programs. The role supervises program managers, oversees WWK recruiters, and ensures fidelity to the program model, reporting to senior leadership.

The Director oversees staff performance and outcomes, collaborates with ACS, OCFS, and partners to improve permanency and child well-being, and provides strategic guidance for complex cases and program

Qualifications

• Master’s degree in social work or related field required.
• 1–2 years of progressively responsible experience in child welfare, foster care, or related services.
• 1–2 years’ experience supervising managers and leading multidisciplinary teams.

Responsibilities

• Provide strategic leadership and oversight of WWK and Socio-Therapeutic services.
• Directly supervise program supervisors and provide ongoing coaching and performance management.
• Ensure staff maintain service quality, documentation, and adherence to regulatory requirements.
• Oversee program operations, outcomes, and permanency-related activities.
• Lead family engagement, case consultations, and multidisciplinary planning meetings.
• Collaborate with internal and external stakeholders to support permanency and family connections.

Skills

Leadership

Staff supervision

Regulatory compliance

Strategic planning

Education

Master’s degree in social work

Public Administration

Job description

Saint Dominic's Family Servicesis an Equal Opportunity Employer (Minorities/Females/Disabled/Veterans).To read more about this, view the EEO is the Law poster.

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Director of WWK and Therapeutic Services

Full Time/Part Time Full Time

Total Hours Per Week 35

From Salary $80,000

To Salary $80,000

Job Summary:

The Director of WWK and Therapeutic Services provides leadership and oversight of the Wendy's Wonderful Kids (WWK) Program and Socio-Therapeutic Services Program. The Director supervises program supervisors, oversees WWK recruiters, and ensuring the model meets adherence fidelity regulatory requirements. The Director reports directly to the Assistant Vice President of Case Planning and Youth Services.

Duties & Responsibilities:

Provide strategic leadership andoversight of Family Connections programs, including Wendy's Wonderful Kids(WWK) and Supervsior of Socio-Therapeutic Support Services.

Directly supervise WWK Supervisorsand the Socio-Therapist Supervisor, providing ongoing coaching, guidance,performance management, and professional development.

Ensure Socio-Therapist supervisorsmaintain effective oversight of staff performance, case practice,documentation, productivity, and service quality.

Meeting with WWK consultant toensure the model is in compliance and meeting adherence scores.

Oversee program operations,outcomes, and performance related to permanency, family engagement, and childwell-being.

Provide consultation and guidance oncomplex, high-risk, and escalated cases.

Ensure compliance with WWK, agency,ACS, OCFS, and regulatory requirements, policies, and standards.

Oversee WWK implementation andmaintain adherence to program fidelity requirements.

Monitor quality assurance findings,fidelity results, and performance indicators to drive continuous improvement.

Provide oversight of theSocio-Therapist Supervisor and ensure the effective delivery ofSocio-Therapeutic Support Services.

Collaborate with the Socio-TherapistSupervisor to monitor service delivery, staff performance, case outcomes, andthe effectiveness of therapeutic interventions.

Lead permanency reviews, caseconsultations, and multidisciplinary planning meetings.

Collaborate with internaldepartments and external stakeholders to support permanency andfamily-connection outcomes.

Analyze program trends, identifybarriers, and implement strategies to improve permanency and family-connectionoutcomes.

Oversee program data, reportingrequirements, contract deliverables, and outcome measures.

Evaluate program effectiveness andimplement data-driven strategies to improve service delivery, staffperformance, and permanency outcomes.

Represent the agency with ACS, OCFS,courts, community partners, and other stakeholders.

Represent Family Connectionsprograms in agency leadership meetings, treatment team meetings, caseconferences, and multidisciplinary forums.

Foster collaborative relationshipswith foster care, case planning, clinical, educational, and community-basedservice providers to support children and families.

Represent Family Connectionsprograms in agency leadership meetings, TTMs, case conferences, andmultidisciplinary forums.

Participate in leadership on-call coverage,provide crisis response support, and perform other duties as assigned by theAssistant Vice President of Case Planning and Family Services.

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Education & Experience

Master’s degree in social work,Education, Public Administration, or a related field required.

Minimum of 1-2 years ofprogressively responsible experience in child welfare, foster care, or relatedservices.

1-2 years’ experience supervisingmanagers and leading multidisciplinary teams.

Valid New York State non-restricteddriver’s license required.

Physical Requirements:

Primarily office-based work, with regularuse of computers, phones, and other standard office equipment.

Frequent interaction with staff,external partners, and oversight agencies, including meetings and site visits.

May be required to lift up to 25pounds or more.

Required to commute to other agencylocations as needed.