Director, Workplace Experience Platform - AI & Tools

Capital One; New York (NY); On-site; USD 251,000 - 287,000; Full time

Job summary

Capital One is seeking a Director of Product Management to lead the Workplace Experience Platform, unifying internal tools and AI models across One Place, Slack, and AI assistants. You will define strategy, guide cross-functional execution, and drive enablement to improve associates' digital experiences.

The role emphasizes leadership across Product, Engineering, Data/ML, and senior executives, with a remuneration structure including base salary and incentives.

Qualifications

• Bachelor's degree in any field and at least 5 years of Product Management experience.
• Experience with generative AI products (e.g., Claude, Gemini, Glean) preferred.
• Strong liaison between Product, Engineering, Data/ML and senior leadership.

Responsibilities

• Define and steward end-to-end Workplace Experience Platform strategy across a three-phase roadmap: Consolidate, Connect, Anticipate.
• Lead a team to ship high-value solutions aligned with strategic goals.
• Drive enablement programs to promote intranet and AI adoption and transform the workforce.

Skills

Product management

Generative AI products

Cross-functional collaboration

Education

Bachelor's degree

Tools

LLM orchestration protocols

Job description

Capital One is seeking a Director of Product Management to lead the Workplace Experience Platform, unifying internal tools and AI models across One Place, Slack, and AI assistants. You will define strategy, guide cross-functional execution, and drive enablement to improve associates' digital experiences.

The role emphasizes leadership across Product, Engineering, Data/ML, and senior executives, with a remuneration structure including base salary and incentives.