Senior Director, Associate Experience & AI Innovation

Capital One Group; Chicago (IL); On-site; USD 245,000 - 280,000; Full time

Job summary

Capital One is seeking a Sr. Director, Product Management (PXDP65) to lead the Associate Experience: Support Innovation.

You will set strategy and roadmaps, lead a team of product managers and design partners, and drive AI-enabled IT support solutions for 100,000+ Associates across the enterprise. The role requires a deep empathy for internal customers, strong leadership, and ability to translate complex technology into intuitive experiences, in alignment with Capital One's product framework and

Qualifications

• Bachelor's degree in any field and at least 7 years of Product Management experience
• Experience translating business strategy and analysis into consumer facing digital products

Skills

Product Management

Leadership

Education

Bachelor's degree

Job description

Capital One is seeking a Sr. Director, Product Management (PXDP65) to lead the Associate Experience: Support Innovation.

You will set strategy and roadmaps, lead a team of product managers and design partners, and drive AI-enabled IT support solutions for 100,000+ Associates across the enterprise. The role requires a deep empathy for internal customers, strong leadership, and ability to translate complex technology into intuitive experiences, in alignment with Capital One's product framework and