Director, Workforce Management

Unum; Chattanooga (TN); On-site; USD 90,000 - 170,000; Full time

Benefits offered by this job

Award-winning culture

Diversity and inclusion

Performance Based Incentive Plans

Health benefits

PTO and volunteer time

401(k) employer match

Mental health support

Career advancement opportunities

Student loan repayment options

Tuition reimbursement

Flexible work environments

Job summary

Unum in Chattanooga, TN is seeking a Workforce Management leader to align anticipated demand with capacity, staffing, and budget decisions across the enterprise. The role provides strategic leadership to business partners and directs activities that influence outcomes.

The incumbent may have direct or indirect management responsibility for professional staff, and will drive WFM policies, process efficiency, and compliance while presenting forecasts to senior leadership.

Qualifications

• Bachelor’s degree required.
• At least seven years relevant work experience in workforce management for a large corporation.
• Strong financial knowledge and ability to translate data into decisions.
• Experience with corporate reporting and analytics systems.
• Proven ability to influence across management levels.

Responsibilities

• Lead cross-functional partnerships across the global enterprise.
• Drive workforce planning, capacity, staffing, and budget decisions.
• Provide coaching and leadership for reporting and analytics teams.
• Develop and enforce WFM policies and procedures.
• Present reporting and forecasts to senior management and identify trends.
• Monitor industry trends to support business needs.

Skills

Finance knowledge

Negotiation skills

Stakeholder management

Change management

Analytical thinking

Education

Bachelor's degree

Tools

ERP systems

Job description

Job Posting End Date: November 02

When you join the team at Unum, you become part of an organization committed to helping you thrive.

Benefits

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:

• Award-winning culture
• Inclusion and diversity as a priority
• Performance Based Incentive Plans
• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
• Generous PTO (including paid time to volunteer!)
• Up to 9.5% 401(k) employer contribution
• Mental health support
• Career advancement opportunities
• Student loan repayment options
• Tuition reimbursementFlexible work environments
• All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!

General Summary

This position will establish a more proactive and financially disciplined approach to workforce planning, connecting anticipated demand with capacity, staffing, hiring, and budget decisions. The role will help leaders determine not only how much capacity is needed, but where it should come from and the operational and financial implications of those choices.

They provide strategic leadership to business partners across Unum Group and directs activities and influences business decisions/outcomes. The incumbent may have direct or indirect management responsibility for professional staff.

Responsibilities will include the development of, implementation of, and adherence to WFM policies and procedures that will improve the overall operations, consistency, controls, process efficiency, and effectiveness of the enterprise.

Principal Duties And Responsibilities

• Seek out and maintain cooperative, productive cross-functional partnerships throughout the global enterprise.
• Model positive change management, leading individuals and teams through new operating models and methodologies, creating opportunities for discussion and deliberation.
• Build agility and resilience within teams and broader Finance organization to drive transformation.
• Provide coaching and mentoring to assist individuals in achieving their full potential. Build bench strength and core competencies for the organization.
• Seek out opportunities to increase business knowledge and create visibility within the organization.
• Maintain a comprehensive working knowledge of Unum Group’s finance functions, processes, reporting systems, and requirements.
• Directly or indirectly lead a team on accurate completion of all reporting, analysis, and manages the day to day activities of the team and reporting for specified area.
• Direct maintenance of various systems and data assets that support the specific area(s) of responsibility.
• Act as an expert consultant providing WFM support to business areas regarding conformance to corporate policies and procedures, technical inquiries, planning and forecasting process.
• Review existing reporting and administrative processes and procedures in an effort to streamline activities to increase productivity;
• Maintain compliance with corporate policies, procedures and controls and external regulatory requirements.
• Lead business initiatives and projects.
• Research, recommend, and implement new technical solutions to functional area(s) of responsibility.
• Present reporting and analysis to senior management. Proactively identify and research unusual trends and make recommendations. Lead detailed analyses and forecasts complex aspects of financial performance.
• Monitor industry trends and issues in support of business needs and assesses impacts.

Job Specifications

• Bachelor’s degree, required
• At least seven years relevant work experience, preferred in the Work Force Management field of large corporation.
• Comprehensive knowledge of finance at practical and policy levels and the technical skills required to support it.
• Proficient in technology necessary to carry out responsibilities.
• In-depth understanding and application of financial services and/or insurance sector accounting preferred.
• Strong negotiation and partnership skills, across all levels of management, with ability to influence and challenge decisions and processes.
• Ability to frame up issues, options, and solutions using financial data for business decision-making.
• Experience navigating change in a positive manner with both individuals and teams.
• Experience working with all corporate levels including senior management and external contacts.
• Proven ability to work in fast-paced, detailed, and deadline-oriented environment by balancing multiple priorities and resources simultaneously.
• Excellent conflict resolution and facilitation skills.
• Operates with strong conceptual thinking rather than strictly in a 'rules' framework.
• ~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

$89,900.00-$169,900.00

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

Company

Unum