Director, Workers’ Compensation Network Growth

NEO Surgical Group; Orlando (FL); On-site; USD 120,000 - 190,000; Full time

Job summary

NEO Surgical Group is seeking an experienced leader to build and scale its Workers' Compensation division across Florida. You will develop strategic referral relationships, expand network participation, and create operational infrastructure to support a growing healthcare platform.

You will collaborate with physicians, clinic leadership, imaging and rehabilitation teams, and payroll/billing to ensure timely, high-quality care for injured workers and sustained division profitability.

Qualifications

• Minimum of 5 years of direct experience in Florida Workers' Compensation
• Provider Relations, Network Development, Occupational Medicine
• Orthopedic or Spine Healthcare, Pain Management, Rehabilitation Services
• Surgery Center Operations, Managed Care
• Demonstrated success generating Workers' Compensation referrals or obtaining network participation
• Experience with Carriers, TPAs, Adjusters, Nurse Case Managers, Employers, MCOs, Provider Networks
• Understanding WC patient lifecycle: Referrals, Authorizations, Utilization Review, Work Status Documentation, Medical Records, Billing, Denials, Collections
• Strong communication, presentation, negotiation and relationship-building skills
• Willingness to travel regularly across Florida

Responsibilities

• Develop and lead NEO Surgical Group's Workers' Compensation division throughout Florida.
• Identify, pursue, negotiate, and manage participation with Workers' Compensation networks, carriers, TPAs, managed care organizations, self-insured employers, and employer groups.
• Lead provider network applications, credentialing requirements, contracting, reimbursement discussions, onboarding, and ongoing account management.
• Build and maintain relationships with Claims Adjusters, Nurse Case Managers, Case Management Companies, Risk Managers, Employers, Occupational Health Providers, Attorneys, Workers' Compensation Stakeholders.
• Create and implement market-specific growth strategies for all NEO locations.
• Design and implement operational workflows for Workers' Compensation patients.
• Develop processes involving Scheduling, Authorizations, Medical Records, Work Status Reporting, Communication Standards, Referral Management, Billing Coordination, Patient Follow-Up.
• Collaborate closely with physicians, clinic leadership, surgery centers, imaging departments, rehabilitation providers, and billing teams.
• Ensure injured workers receive timely, coordinated, high-quality care.
• Monitor and analyze Referral Volume, Authorization Turnaround Times, Conversion Rates, Reimbursement Performance, Denials, Accounts Receivable, Department Profitability.
• Develop performance metrics and reporting processes.
• Recruit, train, mentor, and supervise future Workers' Compensation coordinators and support staff.
• Represent NEO Surgical Group at industry events, networking functions, and business development meetings throughout Florida.

Skills

Network development

Relationship-building

Negotiation

Strategic growth

Communication

Leadership

Independent work

Travel willingness

Education

Bachelor's degree in Healthcare Administration, Business, Marketing, or related field

Job description

NEO Surgical Group is seeking an experienced leader to build and scale its Workers' Compensation division across Florida. You will develop strategic referral relationships, expand network participation, and create operational infrastructure to support a growing healthcare platform.

You will collaborate with physicians, clinic leadership, imaging and rehabilitation teams, and payroll/billing to ensure timely, high-quality care for injured workers and sustained division profitability.