Director, West Sales & Service (Rotating Equipment)

SupportFinity™; San Francisco (CA); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Health benefits (96% company-paid)

401(k) with company match

Profit-share bonus package

Tuition reimbursement program

Job summary

SupportFinity™ in San Francisco is seeking a Director, Sales & Operations to lead business development for the West Region. The successful candidate will drive operational excellence, oversee sales activities, and enhance customer satisfaction while managing financial performance.

This role requires a Bachelor's degree along with at least 10 years of industrial equipment sales experience and strong leadership skills. Competitive salary of $140K - $200K based on experience, along with robust health benefits.

Qualifications

• Minimum of 5 years of management experience in rotating equipment or a similar industry.
• At least 10 years of experience selling industrial equipment, preferably low-pressure blowers and compressors.
• Willingness to travel up to 40% of the time.

Responsibilities

• Provide strategic leadership for the West Region within the Blowers & Compressors business.
• Establish go-to-market strategy for new equipment and aftermarket sales.
• Monitor performance metrics and drive decision-making for growth.

Skills

Leadership

Sales Management

Operational Excellence

Customer Satisfaction

Data Analysis

Education

Bachelor's degree in Engineering, Industrial Distribution, or Business Administration

Tools

Microsoft Office Suite

ERP systems

CRM software

Job description

AERZEN USA | Posted Mar 13

Job Type: Full-time

Who we are

Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high‑quality machines are used for air and gas applications across many essential industries, including Wastewater, Cement, Biogas, Pharmaceutical and Food, among many others. We are One Team, and we empower our team members to be both inquisitive and evolutionary.

What We Offer

Aerzen USA offers a competitive salary; generous health benefits (to include 96% company‑paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program; a profit‑share bonus package; and the opportunity to work with a dynamic group of professionals.

Position Summary

The Director, Sales & Operations provides strategic leadership for the West Region within the Blowers & Compressors business. This role oversees all sales and service operations in the territory and is responsible for developing and executing strategies to grow market share, enhance customer satisfaction, and drive profitability.

Essential Functions & Responsibilities

• Drives a high‑performance culture focused on continuous growth, goal achievement, and operational excellence across the region.
• Responsible for top and bottom‑line financials of the region.
• Defines the go‑to‑market strategy for both new equipment sales and aftermarket sales and service for the west region and directs the day‑to‑day activities of the region’s staff in accordance with this strategy.
• Provides strategic leadership to the sales team, ensuring full‑cycle ownership of the sales process—from prospecting to close. Coaches team members to effectively manage opportunities, engage all key stakeholders, and drive consistent execution throughout the sales journey.
• Establishes clear performance expectations and leverages sales metrics to monitor pipeline health, forecast accuracy, and close rates. Uses data‑driven insights to guide coaching, improve team effectiveness, and ensure alignment with growth targets.
• Develops and delivers accurate sales forecasts, strategic plans, and regional performance reports to senior leadership, providing insights that support data‑driven decision‑making and growth planning.
• Leads and supports the regional aftermarket team, overseeing all equipment installed within the territory. Ensures strong service execution and drives high customer satisfaction across service, repair, and technical support functions.
• Supports key customer accounts, third‑party sales representatives, distributors, and large corporate accounts in conjunction with Regional Sales Managers, driving YOY growth.
• Recruits and hires team members. Works with the company to define and deliver training programs that enable staff to grow and achieve their potential.
• Defines and oversees staff compensation and incentive programs that motivate the team to achieve the goals for the region.
• Interacts with the leadership team to develop, revise and implement process improvements.
• Monitors customer, market and competitor activity, and provides feedback to company.
• Oversees the support for the order‑processing effort, and effectively supports customer follow‑up activities throughout the order‑execution process.
• Identifies and works with marketing to deliver marketing plans as required and supports preparations for regional trade shows.

Requirements

Position Qualifications

Education: Bachelors’ degree required.

Area of Study: Engineering, Industrial Distribution, Business Administration

Experience (yrs)

• Minimum of 5 (five) years of management experience within rotating equipment or similar industry
• Minimum of 5 (five) years of directly managing salespeople or aftermarket operations
• Minimum 10 (ten) years of selling Industrial Equipment. Direct experience with low‑pressure blowers and compressors is a plus.

Must be able and willing to travel up to 40% of the time.

Software/Applications

• Intermediate proficiency in Microsoft Office Suite, with the ability to create, navigate, and generate complex reports using Excel and PowerPoint.
• Intermediate proficiency with ERP systems.
• Intermediate proficiency with CRM software.

Other

• Proficient in mathematical calculations, including discounts, interest, commissions, proportions, percentages, as well as geometric measurements such as area, circumference, and volume.
• Demonstrates strong motivational skills and a high sense of urgency to consistently exceed customer expectations and meet deadlines.
• Results‑driven team leader with a proactive approach to performance management and team development.
• Exhibits a strong sense of ownership and accountability, ensuring responsibilities are executed with excellence and integrity.

Salary Description
Base salary range $140K - $200K

About the company

AERZEN USA