Director, Wellness & Health Coaching

Wexner Medical Center; Columbus (OH); Hybrid; USD 120,000 - 180,000; Full time

Job summary

The Director of Wellness & Health Coaching provides leadership for population health and well-being operations, including strategic planning, clinical and lifestyle behavior change program development, staff leadership, and performance management.

The role is responsible for advancing OSU Health Plan priorities through data-driven, evidence-based initiatives that improve health outcomes, engagement, and value.

Qualifications

• Minimum of 7-year experience in disease care management, health care business management and wellness operation including wellness education.
• Management experience required; able to lead operations to national clinical standards.
• Proficient in data use for process improvement and performance management.
• Lean operation improvement experience; health plan/insurance knowledge preferred.
• Strong communication, presentation, and Microsoft Office skills.

Responsibilities

• Provide leadership for strategy, operations, and fiscal oversight of Wellness and Health Coaching Services.
• Collaborate with OSU Health Plan and internal partners to advance population health strategies.
• Identify population health needs, develop targeted interventions, and measure outcomes.
• Lead data-driven, evidence-based initiatives and promote innovation in care delivery.
• Manage staff and budget, ensuring high reliability and program sustainability.

Skills

Healthcare management

Wellness operations

Leadership

Data analysis

Lean methodology

Public speaking

Microsoft Office

Negotiation

Nursing knowledge

Education

Bachelor of Science in Nursing

Master's degree in Nursing

Certified Health Coach

Ohio RN license

Tools

EHR systems

Database tools

Microsoft Office

Job description

Scope of Position

The Director of Wellness and Health Coaching provides leadership for the strategy, operations, and fiscal oversight of all Wellness and Health Coaching Services. He/she possesses a wellness, well-being, and population health philosophy along with operating principles that serve as the foundation of the programs which its aim is to empower Ohio State University faculty and staff to reach their health potential and optimal state of well-being. In addition, the role facilitates innovative programs and services that promote a healthy workplace culture for a multi-generational workforce with onsite and remote workspaces. The Director applies his/her clinical and business knowledge and work experience to operate the wellness and health coaching services efficiently and leads to a viable wellness business for the OSU Health Plan. The Director works collaboratively with both internal and external constituents throughout OSU to advance programming and strives to operate the program with High Reliable Organization (HRO) principles. Oversees a staff of 26-32 nurses and seven health coaches along with six direct reports and a budget of over $2 million.

Position Summary

The Director of Wellness & Health Coaching provides leadership for population health and well-being operations, including strategic planning, clinical and lifestyle behavior change program development, staff leadership, and performance management. The role is responsible for advancing OSU Health Plan priorities through data-driven, evidence-based initiatives that improve health outcomes, enhance member engagement, and support healthcare value. Cross-functional operational initiatives are a critical component of this role on a routine basis.

The Director collaborates with OSU Health Plan, University Human Resources, and Your Plan for Health (YP4H), Wexner Medical Center, Buckeye Wellness, and Gabbe Health & Well-Being partners to develop and implement population health strategies focused on preventive care, chronic disease management, behavioral health, health equity, health literacy, and whole-person well-being.

Using clinical, claims, and engagement data, the Director identifies population health needs, develops targeted interventions, measures outcomes, and drives continuous improvement. The Director serves as a leader, mentor, and strategic partner while promoting innovation, value-based care, and sustainable population health outcomes

Minimum Qualifications

Minimum of 7-year experience in disease care management, health care business management and wellness operation including wellness education; prior history of management is required; experience in leading operation to achieve national clinical standards; possesses excellent critical thinking and problem solving skills as well as negotiation skills with businesses; past experience in evidence-based model of improvement and has track records of implementing Lean operation improvement; experience in health plan or health insurance preferred; knowledgeable in nutrition, exercise, stress management, tobacco cessation intervention, chronic condition management and health coaching models; proficient in public presentation and Microsoft Office and other database computer skills; strong analytical skills to proficiently utilizing data translating into process improvement and management; demonstrates strong leadership trait and a strong track record in innovative operational programming skills.

Bachelor’s degree in nursing required; master’s degree in nursing preferred; Certified Health Coaching preferred; and current Ohio RN license required.

Valid Ohio driver license.

Thank you for your interest in working at Ohio State.

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.