Director - Urgent Care

MaineHealth; Conway (NH); On-site; USD 122,000 - 166,000; Full time

Job summary

MaineHealth is seeking a Director of Urgent Care to provide strategic, operational, and clinical leadership for urgent care locations across Maine and New Hampshire, with flexibility to work on-site at multiple sites.

The Director will combine clinical judgment as a registered nurse with leadership expertise to ensure high-quality, patient-centered care while advancing regulatory compliance, workforce effectiveness, and financial sustainability.

Qualifications

• Graduate of an accredited nursing program with BSN; master's degree preferred.
• Current RN license in Maine or New Hampshire; dual licensure preferred.
• Minimum of 3 years of progressive healthcare leadership experience in ambulatory/urgent care.
• Strong working knowledge of ambulatory regulation, quality standards, and operations.
• Direct experience with state licensing surveys and at least one accreditation cycle (UCA or equivalent).

Responsibilities

• Provide strategic, operational, and clinical leadership across Maine and New Hampshire urgent care locations.
• Partner with the Medical Director to advance clinical standards and engage care teams.
• Ensure regulatory readiness, quality standards, and workforce effectiveness across the urgent care portfolio.
• Lead the development and growth of urgent care services to expand access and improve patient experience.
• Oversee on-site operations, regulatory compliance, and financial sustainability across sites.

Skills

RN leadership

Ambulatory care knowledge

Regulatory compliance

Accreditation experience

Education

BSN

MSN preferred

Job description

Description

Req #: 98141

Summary:

The Director of Urgent Care provides strategic, operational, and clinical leadership for one or more urgent care locations across Maine and New Hampshireand requires flexibility to work on-site at various locations as needed to support business and operational needs.As a registered nurse, the Director brings clinical judgment and operational expertise together to ensure the delivery of high-quality, patient-centered care while advancing regulatory compliance, workforce effectiveness, operational efficiency, and financial sustainability.

The Director plays a key role in expanding access to care across the communities we serve, leading the development and growth of urgent care services that connect patients with the right level of care, improve the patient experience, and support more efficient, cost-effective care delivery. The Director will bring an entrepreneurial mindset and a commitment to building and scaling services that create measurable impact for patients, communities, and the health system.

In partnership with the Medical Director, the Director advances clinical standards and provider and care team member engagement while providing leadership to clinical and administrative teams and ensuring regulatory readiness across the urgent care portfolio. The position reports to the Vice President, Ambulatory Business Lines.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Graduate of an accredited school of nursing. Bachelors of Science in Nursing (BSN) required; Masters Degree preferred.
2. Licensure/Certification: Current license to practice as a Registered Nurse in the State of Maine or New Hampshire, with the ability to obtain an active RN license in both states preferred. Current BLS certification required or must obtain within 30 days of start date. Other certifications may be required specific to area of practice or in accordance with Department guidelines.
3. Experience: Minimum of 3 years of progressive healthcare leadership experience-ambulatory or urgent care preferred. Prior urgent care or freestanding clinic leadership experience, and experience standing up new sites or converting existing facilities preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Strong working knowledge of ambulatory regulation, quality standards, and operations. Direct experience with state licensing surveys and at least one accreditation cycle (UCA or equivalent).

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $122,408.00to $165,630.40per year.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.