Director, Transportation Operations

Kenvue; Summit (NJ); Hybrid; USD 180,000 - 260,000; Full time

Job summary

Kenvue is seeking a Director of Transportation Operations to lead the end-to-end transportation operating model for domestic regional and international flows. The role oversees truckload, LTL, intermodal, drayage, ocean and air freight, and ensures service reliability, cost performance, and a superior customer experience.

Based in Summit, NJ, with a hybrid work option, this leadership role drives automation, process standards, and cross-functional alignment across the supply chain.

Responsibilities

• Lead domestic, regional, and international transportation operations.
• Oversee domestic transportation operations across truckload, LTL, intermodal, and related U.S. modes.
• Oversee inbound and outbound international transportation operations, including ocean/air freight, drayage, import/export, and freight forwarding.
• Lead operational management of inter-region transportation lanes and drive improvements in reliability and reporting.
• Manage transportation exceptions, service disruptions, supplier quality issues, and escalations.
• Partner with Distribution, Planning, Manufacturing, Customer Service, Quality, Procurement and Control Tower teams to improve total end-to-end flow.
• Build and standardize best-in-class transportation processes and standard operating procedures.
• Develop process standards for transportation execution, event management, exception management, and freight planning.
• Identify process gaps and implement corrective actions to improve reliability, cost, and customer experience.
• Drive digital transformation by automating transportation processes, improving visibility, and strengthening analytics.
• Own transportation KPIs, budgeting, and financial performance across domestic and international operations.
• Monitor and optimize carrier relationships, performance, and cost.
• Translate transportation data into actionable insights for operational and executive audiences.

Job description

What We Do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Kenvue Is Currently Recruiting For a

Director, Transportation Operations

What We Do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours.

Role Reports To

Sr Director Regional Distribution Ops

Location:

North America, United States, New Jersey, Summit

Work Location:

Hybrid

What You Will Do

The Director, Transportation Operations – Regional & International Transportation is responsible for leading the end-to-end transportation operating model across domestic regional transportation and international/inter-regional transportation flows. This role provides strategic and operational leadership across U.S. transportation, inbound and outbound international transportation, inter-regional freight, carrier and logistics service provider management, transportation process automation, budget ownership, network transformation, and continuous improvement. This role is based in Summit, NJ; however, for the right candidate, we are open to considering a remote work arrangement.

This leader will oversee transportation operations across truckload, LTL, intermodal, drayage, ocean, air, import/export, and cross-regional freight movements. The role is accountable for ensuring service reliability, product availability, cost performance, operational transparency, supplier quality, compliance, and an exceptional customer experience across a complex, highly matrixed supply chain network.

This combined role integrates domestic transportation leadership requirements, including transportation processes, digital maturity, policies, standards, carrier negotiations, cost and transit-time performance, routing, mode selection, and KPI management, with international/inter-regional responsibilities, including global freight process ownership, transportation reliability, control tower operations, import/export execution, cross-regional optimization, and sourcing implementation support.

• Domestic U.S. transportation operations, including truckload, LTL, intermodal, and domestic freight management.
• Inbound and outbound international transportation, including ocean freight, air freight, drayage, import/export execution, freight forwarding, and international transportation RFPs.
• Inter-regional transportation lanes, including process design, operational management, reliability reporting, and continuous improvement across cross-regional freight flows.
• Transportation process automation and digital maturity, including execution automation, performance management capabilities, shipment visibility, and analytics.
• Transportation budget ownership, including current operational spend, future operational spend, forecasting, cost governance, and financial performance.
• Large infrastructure and network projects, including warehouse site changes, transportation operating model changes, and transportation-related system changes.
• Carrier, freight forwarder, broker, 3PL, control tower, and global logistics service provider performance management.
• Transportation sourcing, supplier relationship management, vendor selection, contract implementation, and execution of transportation network changes.

Major Duties and Responsibilities

• Lead domestic, regional, and international transportation operations
• Oversee domestic transportation operations across truckload, LTL, intermodal, and related U.S. transportation modes.
• Oversee inbound and outbound international transportation operations, including ocean freight, air freight, drayage, import/export execution, and freight forwarding.
• Lead operational management of inter-region transportation lanes and drive improvements in transportation reliability and reporting.
• Manage transportation exceptions, service disruptions, supplier quality issues, and operational escalations.
• Partner with Distribution, Planning, Manufacturing, Customer Service, Quality, Procurement and Control Tower teams to improve total end-to-end flow.
• Build and standardize best-in-class transportation processes
• Define and implement standard transportation operating processes across domestic, regional, and international flows.
• Develop process standards for transportation execution, event management, exception management, freight planning, and issue resolution.
• Harmonize processes across Distribution, Planning, and Procurement.
• Identify process gaps and implement corrective actions that improve reliability, quality, cost, and customer experience.
• Drive consistent adoption of transportation business process standards across regions and functions.
• Lead transportation process automation and digital transformation
• Lead transportation automation initiatives that reduce manual work, improve visibility, strengthen control, and increase execution consistency.
• Partner with technology, Control Tower, logistics service providers, and to improve digital transportation capabilities.
• Drive digital maturity in performance management, shipment visibility, analytics, exception tracking, and reporting.
• Support transportation system changes connected to warehouse site changes, network projects, and operating model improvements.
• Use data and automation to improve decision-making, reduce process variation, and strengthen transportation reliability.
• Own transportation performance, KPIs, reliability, and analytics
• Define and govern transportation KPIs across domestic and international operations.
• Monitor transportation reliability, supplier quality, transit time, cost performance, and service execution.
• Use analytics to identify trends, root causes, service risks, and improvement opportunities.
• Partner with Control Tower teams to strengthen visibility, exception management, reliability reporting, and proactive issue resolution.
• Translate transportation data into clear operational and executive-level insights.
• Manage transportation budgets and financial performance
• Manage transportation budgets across domestic, regional, and international transportation operations.
• Govern current operational transportation spend and future operational spend requirements.
• Identify cost improvement opportunities while balancing service, quality, compliance, and risk.
• Partner with Finance, Procurement, Distribution, Planning, and Supply Chain leadership on budget planning, forecasting, and cost performance.
• Ensure transportation decisions consider total landed cost, service requirements, capacity constraints, network impacts, and customer expectations.
• Lead carrier, freight forwarder, and logistics service provider management
• Manage relationships with domestic carriers, freight forwarders, drayage providers, ocean freight providers, air freight providers, intermodal providers, brokers, and 3PLs.
• Partner with Procurement on transportation RFPs, sourcing strategy, supplier selection, negotiations, and implementation.
• Ensure supplier quality, transit time, reliability, cost, and service performance goals are met.
• Lead corrective action plans for underperforming transportation providers.
• Support vendor onboarding