Director, Training Strategy & Process Enablement

Socket.dev; Cambridge (MA); On-site; USD 167,000 - 301,000; Full time

Benefits offered by this job

Competitive healthcare

Fitness & well-being

Family planning

Generous PTO

Equity

Job summary

Moderna is seeking a Director of Training Strategy & Process Enablement to design and lead development-wide learning programs ensuring compliance and inspection readiness. You will shape scalable, role-based learning and partner with Quality, Clinical Operations, and BPOs to embed training into processes and documentation.

You will drive adoption of digital learning tools, measure impact with KPIs, and lead change management for training deployments across global studies.

Qualifications

• BA/BS required; Advanced degree preferred.
• Minimum 8–10 years in pharma/biotech/clinical research environments.
• Experience leading enterprise learning, training, and capability programs.
• Experience supporting GCP-regulated clinical development organizations.
• Strong understanding of quality systems, inspection readiness, and controlled documentation.
• Knowledge of LMS, eLearning, and digital learning platforms.

Responsibilities

• Develop and execute strategic vision for Development-wide training and capability programs.
• Establish and maintain training frameworks for role-based and trial-specific learning.
• Partner with Quality, BPOs, and Controlled Documents to integrate training into processes.
• Lead governance of training impact assessments for SOPs, policies, and systems.
• Design scalable learning strategies for onboarding, progression, and inspection readiness.
• Drive training across enterprise Quality Management System programs and global policies.
• Lead change management and stakeholder engagement for training deployments.
• Establish metrics for training effectiveness and adoption.

Skills

Learning strategy

Change management

Analytics

Stakeholder mgmt

LMS experience

Education

Bachelor's degree

Advanced degree

Tools

LMS (Learning Management System)

Veeva Vault

eLearning platforms

Job description

The Role:

The Director, Training Strategy & Process Enablement is responsible for the strategic design, implementation, and continuous improvement of Development-wide learning and capability programs that support operational excellence, compliance, inspection readiness, and workforce effectiveness.

This leader will oversee Development-wide and trial-specific training strategies, ensuring employees, contractors, and external partners have the knowledge, skills, and tools required to execute clinical research activities in accordance with regulatory requirements and Moderna standards. The role serves as a critical bridge between process owners, Quality, Controlled Documentation, Clinical Operations, and functional stakeholders to translate business processes and procedural requirements into impactful learning solutions and measurable performance outcomes.

The Director will establish scalable frameworks for role-based learning, change management, training effectiveness, and knowledge management while driving innovation in learning methodologies, digital learning technologies, and organizational capability development.

Here’s What You’ll Do:

• Develop and execute the strategic vision for Development-wide training, learning, and capability programs aligned with organizational objectives, regulatory requirements, and business priorities.

• Establish and maintain training frameworks supporting both role-based and trial-specific learning requirements across Development functions.

• Partner closely with Business Process Owners (BPOs), Quality, and Controlled Document teams to ensure training requirements are effectively integrated into process development, process changes, and document lifecycle management.

• Lead the development and governance of training impact assessments associated with new or revised SOPs, Work Instructions, policies, systems, and process changes.

• Design and implement scalable learning strategies that support Development-specific onboarding, role progression, inspection readiness, and continuous professional development.

• Serve as the primary Development representative for training-related initiatives associated with enterprise Quality Management System (QMS) programs, global policies, change controls, and compliance initiatives.

• Drive adoption of process and system changes through integrated change management, communications, stakeholder engagement, and learning deployment strategies.

• Establish and monitor training effectiveness metrics, knowledge assessments, adoption measures, and performance indicators to ensure training outcomes translate into operational performance improvements.

• Collaborate with Clinical Operations, Medical, Safety, Data Management, Regulatory, Quality, and other Development functions to identify capability gaps and develop targeted learning solutions.

• Provide strategic oversight for trial-specific training programs, ensuring consistency, compliance, and appropriate governance across global studies.

• Leverage enterprise learning technologies, digital learning tools, and Learning Management System capabilities to enhance learner experience, reporting, and compliance. If needed, evaluate Development-specific learning technologies and partner with internal enterprise stakeholders to implement.

• Lead inspection and audit readiness activities related to training programs, training records, and competency management processes.

• Develop and maintain strategic partnerships with external vendors and learning partners supporting content development, training delivery, and learning technology solutions.

• Foster a culture of continuous improvement, innovation, knowledge sharing, and learning excellence across Development.

Here’s What You’ll Bring to the Table (Basic Qualifications):

• BA/BS required; Advanced degree preferred.

• Minimum 8–10 years of experience within pharmaceutical, biotechnology, or clinical research environments.

• Significant experience leading enterprise learning, training, organizational capability, or process enablement programs.

• Demonstrated experience supporting GCP-regulated clinical development organizations.

• Strong understanding of clinical trial processes, quality systems, controlled documentation, and inspection readiness requirements.

• Experience partnering with Quality, Clinical Operations, and Business Process Owners to implement process and compliance initiatives.

• Working knowledge of Learning Management Systems (LMS), eLearning technologies, Veeva Vault, and digital learning platforms.

• Demonstrated success leading change management initiatives associated with process, technology, and organizational transformation.

• Strong analytical skills with experience developing KPIs, dashboards, and training effectiveness measures.

• Exceptional stakeholder management, communication, and influencing skills.

• Proven ability to lead cross-functional initiatives within a complex matrix environment.

Pay & Benefits

At Moderna, we believe that when you feel your best, you can do your best work. That's why our benefits and well-being resources are designed to support you-at work, at home, and everywhere in between.

• Competitive healthcare, plus voluntary benefit programs to support your unique needs
• A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
• Family planning benefits, including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investments to help you plan for the future
• Location-specific perks and extras

The salary range for this role is $167,000.00 - $300,700.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs.The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Our Working Model

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.

Moderna is a smoke-free, alcohol-free, and drug-free work environment.

Equal Opportunities

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Accommodations

We're focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [e-mail].

Export Control NoticeThis position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.