Director, Training Strategy & Process Enablement

Moderna; Cambridge (MA); On-site; USD 167,000 - 301,000; Full time

Benefits offered by this job

Healthcare benefits

Well-being programs

Family planning benefits

Paid time off

Retirement savings plan

Location-specific perks

Job summary

Moderna is seeking a Director of Training Strategy & Process Enablement to design, implement, and improve development-wide learning programs that drive regulatory compliance, inspection readiness, and workforce effectiveness.

The role bridges Quality, Controlled Documentation, Clinical Operations, and process owners to translate complex processes into scalable learning solutions. You will lead change management, digital learning, and KPI-driven training initiatives across global studies.

Qualifications

• Experience leading enterprise learning, training, and capability programs.
• Experience supporting GCP-regulated clinical development orgs.
• Strong stakeholder management and communication skills.
• Ability to translate process requirements into learning solutions.
• Knowledge of LMS, Veeva Vault, and digital learning platforms.
• Proven change management leadership.

Responsibilities

• Develop and execute the strategic vision for Development-wide training, learning, and capability programs aligned with organizational objectives, regulatory requirements, and business priorities.
• Establish training frameworks supporting role-based and trial-specific learning requirements across Development.
• Partner with BPOs, Quality, and Controlled Document teams to embed training in process development and changes.
• Lead training impact assessments for SOPs, work instructions, policies, systems, and process changes.
• Design scalable learning strategies for onboarding, progression, inspection readiness, and professional development.
• Represent training initiatives for enterprise QMS programs, global policies, change controls, and compliance initiatives.
• Drive adoption of process changes via change management, communications, and learning deployment strategies.
• Establish and monitor training effectiveness metrics and performance indicators.
• Collaborate with Clinical Operations, Medical, Safety, Data Management, Regulatory, and Quality to identify capability gaps.
• Provide strategic oversight for trial-specific training programs with governance across global studies.
• Leverage enterprise learning technologies and LMS capabilities to enhance learner experience and reporting.
• Lead inspection and audit readiness activities related to training records and competency management.
• Develop partnerships with external vendors and learning partners for content development and technology solutions.
• Foster a culture of continuous improvement, knowledge sharing, and learning excellence.

Skills

Strategic learning

Stakeholder management

GCP-regulated clinical development

Change management

KPIs and dashboards

Cross-functional collaboration

Education

BA/BS required; Advanced degree preferred

Tools

LMS

Veeva Vault

eLearning platforms

Job description

The Role

The Director, Training Strategy & Process Enablement is responsible for the strategic design, implementation, and continuous improvement of Development-wide learning and capability programs that support operational excellence, compliance, inspection readiness, and workforce effectiveness.

This leader will oversee Development-wide and trial-specific training strategies, ensuring employees, contractors, and external partners have the knowledge, skills, and tools required to execute clinical research activities in accordance with regulatory requirements and Moderna standards. The role serves as a critical bridge between process owners, Quality, Controlled Documentation, Clinical Operations, and functional stakeholders to translate business processes and procedural requirements into impactful learning solutions and measurable performance outcomes.

The Director will establish scalable frameworks for role-based learning, change management, training effectiveness, and knowledge management while driving innovation in learning methodologies, digital learning technologies, and organizational capability development.

Here’s What You’ll Do

• Develop and execute the strategic vision for Development-wide training, learning, and capability programs aligned with organizational objectives, regulatory requirements, and business priorities.
• Establish and maintain training frameworks supporting both role-based and trial-specific learning requirements across Development functions.
• Partner closely with Business Process Owners (BPOs), Quality, and Controlled Document teams to ensure training requirements are effectively integrated into process development, process changes, and document lifecycle management.
• Lead the development and governance of training impact assessments associated with new or revised SOPs, Work Instructions, policies, systems, and process changes.
• Design and implement scalable learning strategies that support Development-specific onboarding, role progression, inspection readiness, and continuous professional development.
• Serve as the primary Development representative for training-related initiatives associated with enterprise Quality Management System (QMS) programs, global policies, change controls, and compliance initiatives.
• Drive adoption of process and system changes through integrated change management, communications, stakeholder engagement, and learning deployment strategies.
• Establish and monitor training effectiveness metrics, knowledge assessments, adoption measures, and performance indicators to ensure training outcomes translate into operational performance improvements.
• Collaborate with Clinical Operations, Medical, Safety, Data Management, Regulatory, Quality, and other Development functions to identify capability gaps and develop targeted learning solutions.
• Provide strategic oversight for trial-specific training programs, ensuring consistency, compliance, and appropriate governance across global studies.
• Leverage enterprise learning technologies, digital learning tools, and Learning Management System capabilities to enhance learner experience, reporting, and compliance. If needed, evaluate Development-specific learning technologies and partner with internal enterprise stakeholders to implement.
• Lead inspection and audit readiness activities related to training programs, training records, and competency management processes.
• Develop and maintain strategic partnerships with external vendors and learning partners supporting content development, training delivery, and learning technology solutions.
• Foster a culture of continuous improvement, innovation, knowledge sharing, and learning excellence across Development.

Here’s What You’ll Bring to the Table (Basic Qualifications)

• BA/BS required; Advanced degree preferred.
• Minimum 8–10 years of experience within pharmaceutical, biotechnology, or clinical research environments.
• Significant experience leading enterprise learning, training, organizational capability, or process enablement programs.
• Demonstrated experience supporting GCP-regulated clinical development organizations.
• Strong understanding of clinical trial processes, quality systems, controlled documentation, and inspection readiness requirements.
• Experience partnering with Quality, Clinical Operations, and Business Process Owners to implement process and compliance initiatives.
• Working knowledge of Learning Management Systems (LMS), eLearning technologies, Veeva Vault, and digital learning platforms.
• Demonstrated success leading change management initiatives associated with process, technology, and organizational transformation.
• Strong analytical skills with experience developing KPIs, dashboards, and training effectiveness measures.
• Exceptional stakeholder management, communication, and influencing skills.
• Proven ability to lead cross-functional initiatives within a complex matrix environment.

Pay & Benefits

At Moderna, we believe that when you feel your best, you can do your best work. That’s why our benefits and well‑being resources are designed to support you—at work, at home, and everywhere in between.

• Competitive healthcare, plus voluntary benefit programs to support your unique needs
• A holistic approach to well‑being, with access to fitness, mindfulness, and mental health support
• Family planning benefits, including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year‑end shutdown
• Savings and investments to help you plan for the future
• Location‑specific perks and extras

The salary range for this role is $167,000.00 - $300,700.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs. The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world‑class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, our environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

Our Working Model

As we build our company, we have always believed an in‑person culture is critical to our success. Moderna champions the significant benefits of in‑office collaboration by embracing a 70/30 work model. This 70% in‑office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.

Moderna is a smoke‑free, alcohol‑free, and drug‑free work environment.

Equal Opportunities

Moderna is committed to equal employment opportunity and non‑discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow.

Moderna is an E‑Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Accommodations

We’ve focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [e-mail].

Export Control Notice This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export‑controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non‑U.S. persons to apply for an export control license.