Director - Training

UGI Corporation; King of Prussia (PA); On-site; USD 120,000 - 190,000; Full time

Job summary

AmeriGas Propane, Inc. in King of Prussia, PA, seeks a senior Learning and Development leader to own company-wide training programs.

You will manage the full learning life cycle, from needs analysis to measurement, and lead safety, technical, business acuity, and regulatory training teams. You will develop instructor-led, e-learning, and blended curricula, supervise staff, ensure regulatory alignment with DOT and FMCSA requirements, and partner with operations to improve workforce capability,

Qualifications

• Proven team leadership.
• Ability to design, write, and produce training in e-learning, instructor-led, and blended formats.
• Strong interpersonal skills with employees at all levels, including enforcing training policy in field operations.
• Excellent written, verbal, and presentation skills, with a record of influencing change across functions.
• Strong project organization skills to meet deadlines and objectives.
• Proficient with authoring tools, LMS platforms, and multimedia software for content, reports, and analysis.
• Advanced problem-solving, organizational, and time management skills.
• Process improvement mindset and root cause analysis ability.

Responsibilities

• Leads the training team in building technical and job-specific training, onboarding programs, and KPIs for safety, technical, and regulatory requirements.
• Works with organizational leadership to understand business needs and sets a multi-year learning strategy that delivers the desired performance outcomes.
• Coaches the training team with clear goals and metrics and holds them accountable for results.
• Keeps the business leadership team informed of changes, trends, and strategies.
• Identifies the critical skills and capabilities needed to meet business goals and grow the training pipeline.
• Designs engaging training materials that meet technical and required standards.
• Applies effective coaching methods to support employee growth.
• Keeps curriculum current with changes in learning design, regulations, and the industry.
• Maintains training records so all certification, refresher, and recertification cycles are met.
• Adapts curriculum to stay compliant and close knowledge gaps.
• Measures training and onboarding effectiveness through assessments, behavior change, and business impact.
• Makes improvements to the employee experience and to knowledge transfer.
• Works with field leaders to understand how work gets done and find more efficient ways to do common tasks.
• Manages the annual training budget.
• Runs cost-benefit analyses on technology, travel, and vendor spend.
• Keeps training schedules and programs practical, economical, and within budget.
• Reviews training contracts for programs, platforms, and support with Procurement.
• Provides technical expertise to departments that build training for AmeriGas field locations.

Skills

Team leadership

Instructional design

Stakeholder management

Communication skills

Project management

Authoring tools & LMS

Problem solving

Process improvement

Education

BS in Business, Learning and Development, or a related field, or equivalent experience.

Job description

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Job Summary

• Owns timely, job-specific training for AmeriGas employees company-wide.
• Manages the full learning life cycle: needs analysis, design, delivery, measurement, and continuous improvement.
• Leads the safety, technical, business acumen, and regulatory training teams.
• Develops curriculum for instructor-led, e-learning, and blended formats.
• Supervises, trains, and develops training staff so training stays consistent, professional, and effective.
• Makes sure programs meet or exceed regulatory and business requirements.
• Partners with Operations on compliance with DOT, FMCSA, and state propane training requirements.
• Supports workforce capability, fewer safety incidents, and profitable growth.

Duties and Responsibilities

Leadership and Strategy

• Leads the training team in building technical and job-specific training, onboarding programs, and KPIs for safety, technical, and regulatory requirements.
• Works with organizational leadership to understand business needs and sets a multi-year learning strategy that delivers the desired performance outcomes.
• Coaches the training team with clear goals and metrics and holds them accountable for results.
• Keeps the business leadership team (BLT) informed of changes, trends, and strategies.

Needs Analysis and Design

• Identifies the critical skills and capabilities needed to meet business goals and grow the training pipeline.
• Designs engaging training materials that meet technical and required standards.
• Applies effective coaching methods to support employee growth.
• Keeps curriculum current with changes in learning design, regulations, and the industry.

Compliance and Records

• Maintains training records so all certification, refresher, and recertification cycles are met.
• Adapts curriculum to stay compliant and close knowledge gaps.

Measurement and Improvement

• Measures training and onboarding effectiveness through assessments, behavior change, and business impact.
• Makes improvements to the employee experience and to knowledge transfer.
• Works with field leaders to understand how work gets done and find more efficient ways to do common tasks.

Budget and Vendor Management

• Manages the annual training budget.
• Runs cost-benefit analyses on technology, travel, and vendor spend.
• Keeps training schedules and programs practical, economical, and within budget.
• Reviews training contracts for programs, platforms, and support with Procurement.

Cross-Functional Support

• Provides technical expertise to departments that build training for AmeriGas field locations.

Knowledge, Skills, and Abilities

• Proven team leadership.
• Ability to design, write, and produce training in e-learning, instructor-led, and blended formats.
• Strong interpersonal skills with employees at all levels, including enforcing training policy in field operations.
• Excellent written, verbal, and presentation skills, with a record of influencing change across functions.
• Strong project organization skills to meet deadlines and objectives.
• Proficient with authoring tools, LMS platforms, and multimedia software for content, reports, and analysis.
• Advanced problem-solving, organizational, and time management skills.
• Process improvement mindset and root cause analysis ability.

Education and Experience

• BS in Business, Learning and Development, or a related field, or equivalent experience.
• 10+ years of progressive experience leading training functions and teams.
• Expertise in the ADDIE instructional design method.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.