Director, Third-Party Risk & Site Management

Morgan Stanley; Dallas (TX); On-site; USD 180,000 - 260,000; Full time

Job summary

Morgan Stanley seeks a Director-level leader to manage day-to-day operations, infrastructure oversight, audits, and risk compliance for Offsite Delivery Centers across EMEA and Americas. This role serves as the primary contact for site governance, escalations, and incident management.

The role partners with Service Owners, vendors, MSCS and Technology teams to ensure coverage, asset tracking, and capacity planning across the ODC lifecycle.

Qualifications

• Bachelor's degree in Engineering, IT, Operations, or a related field.
• 7+ years in IT or infrastructure operations, vendor oversight, or risk management.
• Strong understanding of third-party governance and offsite delivery models.
• Hands-on experience with audits or risk assessments.
• Proficiency with Excel and PowerPoint for reporting and analysis.
• Exposure to AI-enabled reporting tools is a plus.

Responsibilities

• Manage the establishment, modification, and decommissioning of ODC sites across EMEA and Americas.
• Partner with Service Owners, vendors, MSCS, and Technology teams for infrastructure coverage and capacity planning.
• Oversee ODC infrastructure health including security, power, connectivity, seating, and space needs.
• Understand network topology and data-flow dependencies; identify design gaps and remediation needs.
• Lead on-site ODC assessments and audits and drive remediation with vendors and internal controls.
• Monitor business continuity and disaster recovery readiness with real-time tracking.
• Develop reporting, analytics, and governance insights for ODCs.

Skills

Vendor oversight

Site-level operations

Audits & risk assessments

Stakeholder engagement

Travel readiness

Education

Bachelor's degree in Engineering/IT/Operations

Tools

Microsoft Excel

PowerPoint

Power BI

Tableau

Job description

Morgan Stanley seeks a Director-level leader to manage day-to-day operations, infrastructure oversight, audits, and risk compliance for Offsite Delivery Centers across EMEA and Americas. This role serves as the primary contact for site governance, escalations, and incident management.

The role partners with Service Owners, vendors, MSCS and Technology teams to ensure coverage, asset tracking, and capacity planning across the ODC lifecycle.