Director Therapy Operations

Encompass Health; Wesley Chapel (FL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision

Generous paid time off

Tuition reimbursement

Company 401(k) and ESPP

Flexible spending and health savings

Inclusive culture

Job summary

Encompass Health is seeking a Director of Therapy Operations to lead and oversee therapy services, ensuring high‑quality patient care and adherence to standards. The role involves strategic oversight, policy development, and coordination with clinical affiliations while guiding staff in a collaborative, inclusive environment.

Ideal candidates will hold a current therapy license, have 5+ years in rehabilitation with 2+ years in management, and possess advanced degrees or management training.

Qualifications

• Current State license in Physical Therapy, Occupational Therapy, or Speech‑Language Pathology.
• BLS (CPR) required or must be obtained within 30 days of hire in this role.
• Bachelor's Degree or higher from an accredited therapy program.
• Master's or Doctorate in professional or management area preferred.
• Minimum of five years of rehabilitation experience, including two years in a management role.

Responsibilities

• Develop, revise, implement, and communicate policies, processes, and procedures, holding staff accountable.
• Collaborate with marketing to educate staff and the community about awareness, prevention, and treatment options; develop clinical affiliations with educational institutions.
• Use historical data and trends to forecast operational revenues/expenses and recommend salary adjustments.
• Ensure compliance with state, federal, and professional regulatory requirements for program reimbursement and documentation; update staff and advise the CEO.
• Provide patient care.
• Celebrate the accomplishments and victories of staff and patients.

Education

Bachelor's Degree or higher from an accredited therapy program

Master's or Doctorate in professional or management area (preferred)

Job description

Director of Therapy Operations – Career Opportunity

Are you a dedicated and experienced leader in Therapy, seeking a career opportunity that allows you to make a meaningful impact close to both your home and your heart? As the Director of Therapy Operations at Encompass Health, you'll shape the future of patient care and contribute to the health of your local community. This role harmonizes your professional ambitions with a commitment to positive impacts in patients' lives. As a strategic leader, you'll oversee the organization, development, and supervision of Therapy Operations, ensuring the highest quality care while adhering to standards. With access to cutting‑edge equipment and technology, join a team that values teamwork, support, and inclusiveness in delivering impactful outcomes.

Starting Perks and Benefits

• Affordable medical, dental, and vision plans for both full‑time and part‑time employees and their families.
• Generous paid time off that accrues over time.
• Opportunities for tuition reimbursement and continuing education.
• Company‑matching 401(k) and employee stock purchase plans.
• Flexible spending and health savings accounts.
• A vibrant community of individuals passionate about the work they do!

Responsibilities

• Develop, revise, implement, and communicate policies, processes, and procedures, holding staff accountable for their respective roles and responsibilities.
• Collaborate with the marketing team to educate staff and the community about awareness, prevention, and treatment options. Develop and support clinical affiliations and relationships with educational institutions.
• Use historical data and emerging trends to forecast operational revenues and expenses and make recommendations based on internal and external market conditions for potential salary adjustments.
• Possess in-depth knowledge of state, federal, and professional regulatory requirements for program reimbursement, business standards, legal issues, and documentation requirements, and apply them to program operations and departments. Educate and communicate updates and changes in standards to the staff and advise the CEO on the needs required for effective program operation and implementation.
• Provide patient care.
• Celebrate the accomplishments and victories of our dedicated staff and patients along the way.

Qualifications

• Current State license in Physical Therapy, Occupational Therapy, or Speech‑Language Pathology.
• BLS (CPR) required or must be obtained within 30 days of hire within this role.
• Bachelor's Degree or higher from an accredited therapy program.
• Additional training with a Master's or Doctorate degree in professional or management area is preferred.
• Minimum of five years of rehabilitation experience, including two years in a management role, is required.

At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.