Director, Technology Transformation & Programs

Blue Shield of California; California (MO); Hybrid; USD 170,280 - 255,530; Full time

Job summary

Blue Shield of California is seeking a Director of Technology Transformation to lead cross-functional teams and deliver large-scale programs that modernize platforms and services. The role partners with CIO-level leadership to drive governance, roadmaps, and sustainable improvements across technology and business operations.

Ideal candidates will have 10+ years in technology with 6+ years in leadership, deep cloud and enterprise applications knowledge, and a proven track record in organizational

Qualifications

• Bachelor's degree in a related field.
• 10+ years of technology experience, including 6+ years in leadership roles managing enterprise technology initiatives.
• Proven experience leading large-scale technology programs and transformational initiatives.
• Strong understanding of enterprise applications, infrastructure, cloud technologies, and operational processes.
• Demonstrated ability to lead cross-functional teams and drive organizational change.
• Experience managing complex stakeholder environments and balancing competing priorities.

Responsibilities

• Lead strategic technology initiatives that improve operational performance, scalability, reliability, and customer experience.
• Identify systemic challenges and drive sustainable solutions that address root causes.
• Develop and execute transformation roadmaps aligned with business objectives and technology strategy.
• Partner with business and technology leaders to drive organizational change and process improvements.
• Lead complex, cross-functional technology programs with multiple stakeholders, dependencies, and delivery teams.
• Establish governance, milestones, success metrics, and reporting mechanisms to ensure program success.
• Drive prioritization, issue resolution, risk management, and decision-making across initiatives.
• Ensure projects are delivered on schedule, within budget, and aligned with business outcomes.
• Lead efforts to improve system stability, service performance, operational maturity, and supportability.
• Facilitate root-cause analysis and corrective action planning for recurring issues.
• Build strong partnerships with business leaders, product owners, and technology teams.
• Communicate program status, risks, dependencies, and recommendations to senior leadership.

Skills

Leadership

Cross-functional leadership

Program management

Transformation initiatives

Cloud technologies

Enterprise applications

Stakeholder management

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Job description

Blue Shield of California is seeking a Director of Technology Transformation to lead cross-functional teams and deliver large-scale programs that modernize platforms and services. The role partners with CIO-level leadership to drive governance, roadmaps, and sustainable improvements across technology and business operations.

Ideal candidates will have 10+ years in technology with 6+ years in leadership, deep cloud and enterprise applications knowledge, and a proven track record in organizational