Director, Technical Programs

Comtech Telecommunications Corp.; Broomfield (CO); On-site; USD 150,000 - 175,000; Full time

Job summary

Comtech Telecommunications Corp. in Colorado is seeking a Director of Technical Programs to oversee NG911 program implementation and project management. You will lead technical SMEs and coordinate with sales, planning, deployment, and maintenance teams.

The role demands strong leadership, a track record in technical program management, and the ability to escalate and resolve complex customer issues while driving product strategy and standards adherence.

Qualifications

• Bachelor's degree or equivalent; 4+ years in Technical Program Management or E911.
• Experience managing programs and teams in telecom or government sectors.
• Strong communication, problem solving, and data-management skills.
• Working knowledge of NG911 solutions, networking and call handling.

Responsibilities

• Input into future business strategies and products.
• Help define and maintain NG product line vision.
• Escalation for customer issues regarding support and implementation.
• Implementation planning and oversight.
• Use existing tools to manage workflow and stakeholder relationships.
• Involvement in RFP and SOW processes.
• Work with product teams to identify product innovations.
• Support development of NENA standards and ensure adherence.
• Improve product delivery, dispatch, and management.
• Facilitate risk mitigation at the program level.
• Produce executive level status updates.
• Project oversight and management of strategic customer relationships.
• Assist in hiring and coaching of team members.
• Set goals for performance and deadlines per company plans.
• Ensures adherence to policies and guidelines for team supports.

Skills

Leadership

Project Management

Communications

Critical Thinking

Education

Bachelor's Degree in technical field

Tools

MS Office

Outlook

Excel

PowerPoint

Job description

Job Title: Director, Technical Programs

Department: Operations Engineering

Reports To: Vice President, Implementation and Customer Experience

Revision Date: 6/5/2026

FLSA Status: Exempt

Location: Broomfield, CO Preferred

Level: M4

Rate of Pay: $150,000 - $175,000 USD

Company Overview:

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com .

Purpose:

As the Director, Technical Programs, you will oversee the implementation, technical subject matter experts and project management for the Next Generation 9-1-1 program. This includes representing the program in support of the sales, planning, deployment, and maintenance of services. You will be a part of organizational updates to technical issues and resolution. You will provide leadership and make decisions to move projects related to the program forward. You will be a point of escalation which will require that you propose solutions to technical constraints using technical expertise and experience. You will be responsible for defining the business line processes, policies and workflow. You will be expected to maintain a number of customer relations as well as represent Comtech at in-person meetings. As a manager, you will work to develop and grow the members of the team. You will set priorities and be a support backstop when needed.

Responsibilities:

• Input into future business strategies and products.
• Help define and maintain Comtech's present and future vision for NG product line.
• Escalation for customer issues regarding the support and implementation of our services
• Implementation planning and oversight.
• Use existing tools to manage workflow and external stakeholder relationships.
• Involvement in the RFP and SOW processes.
• Work with the Comtech product team to identify and implement product innovations based on market trends.
• Support development of NENA standards and ensure Comtech's adherence.
• Incremental improvement of our product delivery, dispatch, and management.
• Facilitate risk mitigation at the program level.
• Produce executive level status updates.
• Project oversight and management of strategic customer relationships.
• Assist in hiring and orienting employees, developing personal growth opportunities by coaching and counseling.
• Setting goals for performance and deadlines in ways that comply with company's plans and vision.
• Ensures adherence to Comtech policies, standards, processes, procedures and guidelines for all team supports.

Requirements:

• Intermediate level knowledge with the Microsoft Office tools, Outlook, Word, Access and Excel.
• Effective problem solving and critical thinking skills.
• Strong attention to detail.
• Excellent interpersonal skills including effective listening, verbal and written communication skills.
• An analytical mindset with problem-solving skills.
• Excellent understanding of data administration and management functions (collection, analysis, distribution etc.)
• Previous management experience
• Working knowledge of Next Generation 911 solutions, networking and call handling services.

Education:

• Bachelor's Degree or equivalent combination of education and experience. Four or more years in Technical Program Management or E911 segment of telecommunications is equivalent

This position requires compliance with Comtech's Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use - including marijuana, regardless of state law - is disqualifying under federal adjudicative guidelines and DoD DFARS requirements.

The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.

Comtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.