Director, Technical Program Manager – Core TPM Tower

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California (MO)

On-site

USD 150,000 - 190,000

Full time

3 days ago

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Job summary

Capital One seeks a senior Technical Program Manager to lead the Core TPM tower and drive end-to-end delivery of large, complex programs. You will identify and mitigate technical risks, grow a TPM team, and establish a scalable TPM practice across product, engineering, design, and data science.

You will also own the vision for major programs, drive accountability, and collaborate across functions to deliver measurable business impact.

Qualifications

Bachelor's degree required; MBA or master's is preferred.
7+ years of experience managing technical programs.
Strong technical background with scalable platforms or services.
Ability to identify and mitigate technical risks throughout delivery.
Excellent communication, collaboration, and influencing skills.

Responsibilities

Lead the Core Technical Program Management tower and drive execution.
Identify and mitigate technical risks across the delivery lifecycle.
Grow and develop a team of technical program managers.
Simplify complex issues and drive informed decisions across product, engineering, design, and data science.
Drive resilience, reliability, incident response, and disaster recovery programs.

Skills

Technical Program Management

Distributed Systems

Cloud Services

Site Reliability Engineering

Agile Delivery

Data-Intensive Solutions

Risk Mitigation

Cross-Functional Collaboration

Execution & Accountability

Systems Thinking

Education

Bachelor's Degree

MBA or Master's Degree (Preferred)

Tools

Cloud Services

Job description

Lead the Core Technical Program Management tower at Capital One
Identify and mitigate technical risks throughout the delivery lifecycle
Grow and develop a team of technical program managers
Build the foundations for the TPM practice
Simplify technically complex issues and drive informed decisions across product, engineering, design, and data science
Drive execution, follow-through, accountability, and measurable results
Collaborate across functions, organizations, and reporting boundaries
Own business or technical vision for large and complex programs
Collaborate with cross-functional teams, secure commitments, unblock teams, and deliver business impact
Drive resilience, reliability, observability, incident response, disaster recovery, and related technical programs

Requirements

Bachelor's degree
At least 7 years of experience managing technical programs
Strong technical background, ideally building highly scalable platforms, products, or services
Ability to identify and mitigate technical risks throughout the delivery lifecycle
Exceptional communication, collaboration, problem-solving, and influencing skills
Quantitative approach to problem solving and systems-thinking capability
Experience leading TPMs and developing a TPM team and practice
Ability to simplify technically complex topics and drive decisions across product, engineering, design, and data science
Strong execution, follow-through, accountability, and results focus
Ability to collaborate across functions, organizations, and reporting boundaries
High emotional intelligence, listening skills, and empathy
No employer-sponsored immigration support available for this position
Preferred: 5+ years designing and building data-intensive solutions using distributed computing
Preferred: 3+ years building distributed systems and highly available cloud services or architectures
Preferred: 3+ years with site reliability engineering, observability, incident response, or disaster recovery programs at scale
Preferred: 3+ years driving resilience or reliability engineering initiatives, including chaos engineering, failure mode analysis, or run-the-reduction programs
Preferred: 3+ years with Agile delivery
Preferred: 3+ years delivering large and complex programs
Experience building systems and solutions in highly regulated environments
MBA or Master's degree in a related technical field or equivalent experience (preferred)

Core Competencies

Demonstrates expertise in leading technical program management, with a focus on building scalable platforms and driving cross-functional collaboration. Proven ability to identify technical risks, simplify complex issues, and deliver measurable results in high-stakes environments.

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