Director, Talent Acquisition Strategy & Operations

Mosaic Health; Concord (NC); On-site; USD 125,000 - 187,000; Full time

Job summary

Mosaic Health in Concord, NC is seeking a strategic, data-driven Director of Talent Acquisition Strategy & Operations to lead technology, analytics, recruiting marketing, and operational excellence across the function.

You will partner with HR, Marketing, IT, Finance, and business leaders to optimize recruiting operations, implement AI-driven solutions, and provide workforce insights to fuel organizational growth and scalable performance.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• 10+ years of progressive Talent Acquisition, Recruiting Operations, or HR Operations experience, including leadership.
• Experience leading Talent Acquisition strategy, operations, and enterprise-wide initiatives.
• Strong expertise with Workday Recruiting, recruitment technology, analytics, and process improvement.
• Healthcare recruiting experience preferred.

Responsibilities

• Develop and execute talent acquisition strategy and operating model.
• Lead initiatives to improve recruiting effectiveness, scalability, and operations.
• Standardize recruiting processes across the organization.
• Drive automation, AI, and process optimization.
• Serve as owner for Workday Recruiting and related Talent Acquisition technologies.
• Lead system enhancements, reporting capabilities, and technology implementations with HRIS and IT.
• Evaluate and implement innovative recruiting technologies that improve efficiency and user experience.
• Develop executive dashboards and reporting to measure recruiting performance and workforce insights.
• Provide market intelligence and data-driven recommendations for workforce planning.
• Partner with Marketing to strengthen employer branding and recruitment campaigns.
• Lead Talent Acquisition Operations team and build partnerships with hiring leaders.

Skills

Talent Acquisition leadership

Cross-functional collaboration

Strategic planning

Data-driven decision making

Education

Bachelor's degree

Master's degree

Tools

Workday Recruiting

Job description

Job Description Summary

Position Summary
Mosaic Health is seeking a strategic, data-driven leader to oversee Talent Acquisition Strategy & Operations. Reporting to the Vice President of Talent Acquisition, this role is responsible for the technology, analytics, recruitment marketing, operational excellence, and strategic initiatives that enable an efficient, scalable, and high-performing Talent Acquisition function.
The Director will partner across Human Resources, Marketing, Information Technology, Finance, and business leaders to optimize recruiting operations, enhance the candidate and hiring manager experience, leverage technology and AI, and provide workforce insights that support organizational growth.

How will you make an impact & Requirements

Key Responsibilities

Talent Acquisition Strategy & Operations

• Partner with the Vice President of Talent Acquisition to develop and execute the Talent Acquisition strategy and operating model.
• Lead strategic initiatives that improve recruiting effectiveness, scalability, and operational excellence.
• Standardize recruiting processes, governance, and best practices across the organization.
• Drive continuous improvement through automation, AI, and process optimization.

Technology & Systems

• Serve as the business owner for Workday Recruiting and related Talent Acquisition technologies.
• Lead system enhancements, integrations, reporting capabilities, and technology implementations in partnership with HRIS and IT.
• Evaluate and implement innovative recruiting technologies that improve efficiency and user experience.

Analytics & Workforce Intelligence

• Develop executive dashboards and reporting to measure recruiting performance, including time-to-fill, recruiter productivity, pipeline health, source effectiveness, offer acceptance, agency utilization, diversity metrics, and other key performance indicators.
• Provide market intelligence and data-driven recommendations that support workforce planning and executive decision-making.

Recruitment Marketing & Strategic Initiatives

• Partner with Marketing to strengthen employer branding, recruitment marketing, career site strategy, social recruiting, and recruitment campaigns.
• Lead strategic workforce initiatives including workforce planning support, succession planning partnerships, executive and provider recruiting operations, referral programs, vendor management, and recruitment process improvements.

Leadership

• Lead and develop the Talent Acquisition Operations team while fostering a culture of collaboration, accountability, innovation, and continuous improvement.
• Build strong partnerships with hiring leaders and cross-functional stakeholders to ensure an exceptional recruiting experience.

Qualifications

Required

• Bachelor's degree required; Master's degree preferred.
• 10+ years of progressive Talent Acquisition, Recruiting Operations, or HR Operations experience, including leadership experience.
• Experience leading Talent Acquisition strategy, operations, and enterprise-wide initiatives.
• Strong expertise with Workday Recruiting, recruitment technology, analytics, and process improvement.
• Demonstrated success leading cross-functional projects and influencing senior leaders.
• Healthcare recruiting experience preferred.

Leadership Competencies

• Strategic thinker with strong business acumen
• Data-driven and operationally focused
• Executive presence and influence
• Collaborative, customer-focused leader
• Change agent with a continuous improvement mindset
• Exceptional communication and relationship-building skills

Why Mosaic Health?

Mosaic Health is committed to building an inclusive workplace where talented individuals from diverse backgrounds can thrive. We believe better care begins with empowered people, collaborative teams, and leaders who are passionate about improving the health of the communities we serve.

If you're energized by solving complex problems, influencing enterprise-wide strategy, and helping shape the future of healthcare delivery, we'd love to hear from you.

Compensation Range

$124,681.00

to

$187,022.00

The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.