Director, Systems Analysis (Quality Engineering Capabilities)

Nationwide Mutual Insurance Company; Columbus (OH); Hybrid; USD 150,000 - 230,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) with company match

Paid time off & holidays

Job summary

Nationwide Mutual Insurance Company is seeking a Technology Analysis leader to define and drive enterprise quality engineering and requirements analysis strategy. You will enable AI-enabled testing, automated delivery and strong governance across the software lifecycle, aligning security, resilience and business value.

The role guides modernization efforts, ensures weekly and daily deployments with appropriate controls, and collaborates with senior stakeholders across Architecture, Security and

Qualifications

• More than 10 years of experience delivering technology-enabled business solutions and transformational change.
• Demonstrated experience in technology analysis including business transformation planning, requirements management, and test automation.
• Education: Undergraduate studies in computer science, MIS or related field preferred.
• Licenses/Certifications: Technology certifications or designation encouraged.

Responsibilities

• Oversees hiring, compensation and performance management of their team.
• Oversees quality of work delivered by Technology Analysis professionals and addresses quality issues promptly.
• Applies secure software and systems engineering practices throughout the delivery lifecycle.
• Provides leadership to achieve software delivery goals through digitalization and automation.
• Analyzes complex technology solutions and related metrics.
• Oversees customer journeys and capability roadmaps related to technology analysis.
• Conducts technology planning bridging strategy with execution.
• Establishes and tracks KPIs for technology investments and business value.
• Translates complex outcomes into solution requirements.
• Manages the complete requirements lifecycle from idea through implementation.
• Acts as an analysis expert and facilitates sessions with visual techniques.
• Provides leadership for quality engineering across products and platforms.
• Uses quality engineering tools to define test data, automation, security, performance needs.
• Coordinating release testing efforts across all phases of the lifecycle.
• May perform other responsibilities as assigned.

Skills

Analytical skills

Communication skills

Executive presence

Influence & relationship building

Negotiation

Prioritization

Education

Undergraduate studies in computer science or MIS

Technology certifications encouraged

Job description

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. This role will work a hybrid schedule coming into the Columbus, Ohio, Des Moines, Iowa or Scottsdale, Arizona office 2 days per week on Tuesdays & Thursdays. Remote internal associates may also be considered.

Defines and drives Nationwide’s enterprise strategy for quality engineering and requirements analysis, establishing the standards, operating patterns, governance, and enablement needed to improve software quality while accelerating safe delivery.

Sets the strategic direction for AI-enabled testing and analysis capabilities that increase automation, strengthen requirements-to-test traceability, and improve delivery confidence across the software development lifecycle.

Advances modern, scalable approaches to test automation, intelligent test design, self-service test data, and requirements analysis practices that enable faster feedback, stronger controls, and greater engineering productivity.

Establishes the quality engineering and requirements analysis practices needed to support more frequent release cycles, enabling delivery teams to progress toward weekly and daily deployments while maintaining appropriate levels of security, quality, resilience, and risk control.

Applies a strong software engineering mindset and credible software engineering background to translate enterprise strategy into measurable adoption, delivery, quality, and productivity outcomes.

Builds repeatable practices for AI-ready engineering and supports the evolution toward semi-autonomous and autonomous delivery models, ensuring quality, security, and requirements practices are embedded earlier in the delivery lifecycle.

Defines and tracks enterprise measures of adoption, effectiveness, quality, delivery velocity, and business value to demonstrate the impact of quality engineering, requirements analysis, automation, and AI-enabled delivery investments.

Leads enterprise enablement and adoption activities that help technology teams implement consistent quality engineering, requirements analysis, test automation, intelligent testing, and AI-assisted delivery practices.

Influences and collaborates with senior stakeholders across Software Engineering, Architecture, Security, and business leadership to align enterprise priorities, investment decisions, operating practices, and execution with Nationwide’s modernization and delivery objectives.

Provides enterprise leadership for the continuous improvement of quality engineering and requirements analysis capabilities, identifying opportunities to reduce delivery friction, improve feedback cycles, strengthen controls, and scale engineering excellence across products, platforms, and lines of business.

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

Job Description Key Responsibilities

• Responsible for the hiring, compensation and performance management of their team and the development of Technology Analysis talent by providing coaching and feedback.
• Oversees quality of work delivered by Technology Analysis professionals and deals effectively with quality issues in a timely manner.
• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.
• Provides leadership, governance and encourages technology professionals to achieve software delivery goals through digitalization, automation, quality and excellence.
• Analyzes complex technology solutions and related analysis metrics.
• Oversees customer journeys, value streams or business capability roadmaps related to technology analysis practices.
• Conducts technology planning within a business solution area bridging strategy with business and technology execution.
• Establishes and tracks key performance indicators related to technology investments, ensuring that business outcomes and business value tied to an investment are achieved.
• Translates complex and/or high-risk business outcomes into solution requirements.
• Manages the complete requirements lifecycle from idea through implementation.
• Serves as an analysis expert and possesses ability to facilitate sessions and utilize visual techniques.
• Provides leadership and overall quality engineering management to ensure all products and services meet business requirements and end user needs.
• Uses the appropriate quality engineering tools to define test data management, test automation, security/vulnerability, performance, and regression testing needs.
• Responsible for complex defects including identifying, tracking, and providing critical thinking for resolution.
• Responsible for the coordination of all release testing efforts (including all phases of testing during the release life cycle).
• May perform other responsibilities as assigned.

Reporting Relationships

Reports to Technology AVP or above; responsible for 3-8 directs and in-directs.

Typical Skills and Experiences

• Education: Undergraduate studies in computer science, management information systems or a related field is preferred.
• License/Certification/Designation: Technology certifications or designation are not required but encouraged.
• Experience: More than 10 years of experience delivering technology-enabled business solutions and transformational change across industries, platforms and lines of businesses within the insurance and/or financial services industries or equivalent experience. Demonstrated experience in technology analysis including business transformation planning, requirements management, and test automation.
• Knowledge, Abilities and Skills: Master analytical and communication skills and knowledge of planning. Ability to influence, build relationships, negotiate and set priorities needed. Strong executive presence. Other criteria, including leadership skills, competencies and experiences may take precedence.

Values

Regularly and consistently demonstrates Nationwide Values.

Job Conditions

Overtime Eligibility: Exempt (Not Eligible) Working Conditions: Normal office environment. Some travel may be required.

Benefits

• medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.

To learn more about the benefits we offer,

Equal Opportunity and Diversity

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged.

Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

This position could be filled within any of the lower 48 U.S. states.

NOTE TO EMPLOYMENT AGENCIES

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule. The national salary range for Director, Systems Analysis : $149,000.00-$262,000.00 The expected starting salary range for Director, Systems Analysis : $149,000.00 - $223,000.00

We currently anticipate accepting applications until 10/02/2026. However, we encourage early submissions, as the posting may close sooner if a strong candidate slate is identified before the deadline.

At Nationwide, we find purpose in protecting people, businesses and futures with extraordinary care – and we’ve been doing that since 1926. Our financial strength and caring culture extend beyond our associates into the communities we serve. You really can feel the difference at Nationwide, which is why we continue to be named one of the Fortune 100 Best Companies To Work For.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.