Director, Supply Chain Reliability
Johnson & Johnson
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Benefits offered by this job
Job summary
Johnson & Johnson is seeking a Director, Supply Chain Reliability, to define and lead enterprise strategies for end-to-end performance management. Located in Titusville, NJ, this hybrid role requires guiding cross-functional teams to reduce systemic risks and improve service, quality, and cost across the E2E supply chain.
The role emphasizes data-driven decision-making, governance, and digital tool deployment to enable real-time visibility and insights across global operations.
Qualifications
- Minimum of 10 years of relevant work experience.
- Experience in Supply Chain Management.
- Deep expertise in end-to-end supply chain processes (Planning, Manufacturing, Quality, Delivery, and/or Procurement).
- Experience leading enterprise performance management systems and governance frameworks.
- Strong understanding of supply chain reliability, risk management, and continuous improvement methodologies.
- Experience driving large-scale digital transformations and leading change management initiatives.
- Exceptional leadership and influencing skills; able to align senior stakeholders.
- Strong analytical and problem-solving capabilities; translate data into strategic actions.
Responsibilities
- Define the enterprise-wide strategy for end-to-end supply chain performance management and reliability.
- Establish a clear vision connecting performance insights to reliability outcomes across functions.
- Design and deploy standardized performance management frameworks, including scorecards and KPI definitions.
- Lead reliability initiatives with prioritization and governance for measurable impact.
- Build and develop a high-performing team focused on performance management and reliability.
- Oversee digital tools (e.g., OPM) to enable real-time performance visibility and insights.
- Partner across functions to ensure alignment on performance standards and improvements.
- Lead cross-functional deep dives to resolve complex challenges impacting service and cost.
- Drive continuous improvement through After Action Reviews and standardized methodologies.
- Develop training, playbooks, and change-management strategies to sustain new ways of working.
Skills
Education
Tools
Job description
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Project/Program Management Group
Project/Program Management
People Leader
Horsham, Pennsylvania, United States of America, Titusville, New Jersey, United States of America
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.
Please note that this role is available across multiple countries and may be posted under different requisition numbers to align with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):
United States - Requisition Number: R-096051
Ireland and Belgium - Requisition Number: R-097628
Switzerland - Requisition Number: R-097639
Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.
We are searching for the best talent for a Director, Supply Chain Reliability!
This hybrid position will be located in Titusville, New Jersey (USA). Alternate hybrid locations may be considered at other Innovative Medicine Supply Chain hubs such as Horsham, Pennsylvania (USA); Cork, Ireland; Beerse, Belgium; or Zug, Switzerland.
The Director, Supply Chain Reliability is responsible for defining and leading the enterprise strategy for end-to-end performance management and supply chain reliability across Johnson & Johnson Innovative Medicine. This role integrates performance visibility, digital enablement, and reliability methodologies to proactively identify, prioritize, and resolve systemic supply chain risks.
This leader will drive the standardization of performance management practices, facilitatethe deployment of enterprise scorecards and digital tools, and ensure strong linkage between operational performance and reliability-focused initiatives. Through cross-functional leadership, this role translates data into actionable insights, enabling improved service, quality, and efficiency outcomes across the E2E supply chain.
- Define and lead the enterprise-wide strategy for E2E supply chain performance management and reliability.
- Establish a clear vision that connects performance insights to reliability outcomes, driving a proactive and data-driven culture across functions.
- Own the design and deployment of standardized performance management frameworks, including enterprise scorecards, KPI definitions, and tiered review processes.
- Ensure alignment and transparency from executive-level performance down to site operations.
- Develop and embed reliability frameworks to identify recurring, systemic, and high-impact supply chain issues.
- Lead prioritization and governance of reliability initiatives, ensuring sustainable resolution and measurable impact on performance.
- Build, lead and develop a high-performing team focused on supply chain performance management and reliability.
- Define clear roles, priorities, and development pathways while fostering a culture of accountability, innovation, and continuous improvement.
- Oversee the advancement of digital tools and platforms (e.g., OPM) to enable real-time performance visibility and insights.
- Drive automation of metrics, targets, and commentary, using advanced analytics and AI to enhance decision-making.
- Partner across supply chain and adjacent functions to ensure alignment on performance standards, metrics, and improvement initiatives.
- Influence senior stakeholders to drive accountability and adoption of standardized ways of working.
- Establish enterprise methodologies for detecting performance risks and systemic issues.
- Lead cross-functional deep dives and facilitate resolution of complex challenges impacting service, quality, and cost.
- Drive continuous improvement through structured performance insights, After Action Reviews, and reliability-focused initiatives.
- Ensure integration of standard methodologies into performance routines and operational processes.
- Lead organizational change to embed performance management and reliability as core capabilities.
- Develop training, playbooks, and communication strategies to drive adoption and sustainment of new ways of working.
- Minimum of a Bachelor’s/University or equivalent degree is required; advanced degree or field of study in Business, Supply Chain, Engineering or related field preferred
- Minimum 10 years of relevant work experience
- Experience in Supply Chain Management
- Demonstrated business process ownership, with deep expertise in E2E supply chain processes (i.e., Planning, Manufacturing, Quality, Delivery, and/or Procurement)
- Proven experience leading enterprise performance management systems and governance frameworks
- Strong understanding of supply chain reliability, risk management, and continuous improvement methodologies
- Demonstrated experience driving large-scale digital transformations, embedding new capabilities, and leading change management initiatives
- Exceptional leadership and influencing skills, with the ability to align senior stakeholders across complex organizations
- Strong people leadership skills, including coaching, talent development, performance management, and succession planning
- Strong analytical and problem-solving capabilities, with experience translating data into strategic actions
- Experience in pharmaceutical, healthcare, or regulated environments
- Experience integrating AI and advanced analytics into supply chain decision-making
- Knowledge of Johnson & Johnson supply chain operating models, systems, and performance management frameworks
- Proven ability to synthesize complex operational, financial, and technical data into executive-level insights and recommendations
- Requires proficiency in English (excellent written and verbal communication skills) to communicate effectively and professionally
- May require up to 15% domestic and/or international travel
- Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week
Required Skills:
Agile Decision Making, Analytics Insights, Budget Management, Business Savvy, Developing Others, Give Feedback, Inclusive Leadership, Leadership, Organizational Project Management, Performance Measurement, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Regulatory Compliance, Statement of Work (SOW)
Preferred Skills:
Agile Decision Making, Analytics Insights, Budget Management, Business Savvy, Developing Others, Give Feedback, Inclusive Leadership, Leadership, Organizational Project Management, Performance Measurement, Program Management, Project Management Methodology (PMM), Project Management Office (PMO), Project Management Tools, Project Reporting, Regulatory Compliance, Statement of Work (SOW)
The anticipated base pay range for this position is :
$150,000.00 - $258,750.00
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period10 days
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
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