Director, Supply Chain Management (Hybrid)

1000 Merck Sharp & Dohme LLC; West Point (PA); On-site; USD 173,000 - 273,000; Full time

Job summary

MSD is seeking a Strategic Supply Chain Planning Lead in the USA (Pennsylvania, West Point) to shape and execute end-to-end planning strategies across the Global Clinical Supply portfolio. The role partners with Pharmaceutical Sciences, GCS stakeholders, and external entities to drive alignment and deliver compliant, efficient outcomes.

The candidate will establish planning principles for materials, packaging, and global releases, develop KPIs, and drive enterprise-wide process improvements,

Qualifications

• Bachelor's degree with 10+ years in supply chain planning or related field.
• MS with 8+ years or PhD with 6+ years plus relevant experience preferred.
• Proven ability to lead and influence in a matrix organization.
• Strong communication, stakeholder management and process improvement skills.

Responsibilities

• Define and maintain KPI framework for end-to-end planning across GCS.
• Collaborate with cross-functional partners to align on data sources, governance and reporting cadence.
• Lead capacity planning, siting, and prioritization for materials, packaging and releases.
• Drive strategic initiatives and mentor junior staff toward improved planning practices.

Skills

Supply chain planning

Strategic leadership

Stakeholder engagement

Project management

Compliance & regulations

Communication

Education

BS

MS

PhD

Tools

MS Office / Excel

ERP systems

Data analysis tools

Job description

Strategic Supply Chain Planning Lead

The Global Clinical Supply (GCS) organization manages the “end-to-end” clinical supply for the company’s portfolio. GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, in compliance with worldwide regulations, company policies and standard operating procedures.

The Strategic Supply Chain Planning Lead is a senior individual contributor accountable for shaping and executing end-to-end supply chain planning strategies across the overall GCS clinical supply portfolio. This role partners with Pharmaceutical Sciences, GCS internal stakeholders, and external entities to drive alignment and deliver high-quality, compliant, and efficient outcomes. As a recognized subject matter expert, the successful candidate will help define strategic direction, lead and collaborate on critical initiatives and special assignments, and advance enterprise-level process improvements. The role is also responsible for helping to establish and oversee planning principles across raw materials, packaging and labeling, and global release planning, while developing KPIs in partnership with GCS stakeholders and partner areas to assess, communicate, and continuously improve overall supply chain health.

Primary Activities

• Define, maintain, and continuously improve key performance indicators for the GCS end‑to‑end supply chain planning team, ensuring metrics provide clear visibility to portfolio health, planning effectiveness, supply continuity, risk exposure, and operational performance.
• Partner with GCS stakeholders and cross‑functional partner areas to establish consistent KPI definitions, data sources, reporting cadences, and governance routines that enable fact‑based decision making and transparent communication of supply‑chain performance.
• Create and champion principles for siting, capacity planning, and portfolio prioritization across raw materials, packaging and labeling, and global release planning, ensuring planning decisions are aligned to portfolio priorities, operational feasibility, compliance expectations, and business needs.
• Lead and collaborate on cross‑functional initiatives with GCS internal stakeholders, Pharmaceutical Sciences, Quality, Operations, external partners, and other key functions to strengthen end‑to‑end planning discipline and drive alignment across the clinical supply network.
• Serve as a subject matter expert for strategic supply chain planning practices, providing guidance on planning standards, governance expectations, KPI interpretation, scenario planning, issue resolution, and continuous improvement opportunities.
• Mentor junior staff, support onboarding and training, and contribute to change‑management activities that build planning capability, reinforce standard work, and promote adoption of improved planning practices across the organization.

Experience and Skills

• BS with at least 10 years experience, MS with at least 8 years experience, or PhD with 6 years experience or equivalent in scientific, business or related discipline with.
• Knowledge of supply chain planning
• Strong strategic thinking and business acumen
• Proven ability to lead and influence in a matrix environment without direct authority
• Experience driving process improvements and transformation initiatives
• Excellent communication, facilitation, and stakeholder engagement and collaboration skills
• Ability to work in a fast‑paced environment, manage competing priorities and adapt to changing business needs.
• Ability to lead, coach and develop team members.

Required Skills

• Clinical Supply Chain Management & Planning
• Driving Continuous Improvement
• EU Regulations
• Logistics Management
• Operations Management
• Pharmaceutical Packaging
• Planning Operations
• Plan of Correction
• Process Improvement Projects
• Process Improvements
• Project Planning
• Project Leadership
• Quality Oversight
• Stakeholder Collaboration
• Supply Chain Processes
• Critical Thinking
• Business Alignment
• Business Alignment
• Business Process Improvements
• Competency Management
• Cross‑Cultural Awareness
• Customer‑Focused
• Expectation Management
• Materials Procurement
• Mentoring Staff
• Operations Management
• Planning
• Planning Ability
• Process Alignment
• Process Implementations
• Process Improvements
• Production Planning
• Project Management Leadership
• Scenario Planning
• Strategic Leadership
• Strategic Objectives
• Strategic Planning
• Strategic Thinking
• Strategy Development
• Supply Chain
• Supply Chain Processes {+ 1 more}

US and Puerto Rico Residents Only

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts

Salary Range

The primary location for this posting is: USA - Pennsylvania - West Point.

Where required by law, the compensation range for this role is provided below.

The salary range for the primary location of this role is: $173,200.00 - $272,600.00 This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long‑term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Additional Locations

Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location.

Additional location(s) Compensation Information: San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Employee Status

Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: 1st - Day Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 11/5/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Description R412665 - Directeur, Chaîne d’approvisionnement : P5 (Responsable de la planification stratégique de la chaîne d’approvisionnement)

L’organisation Global Clinical Supply (GCS) gère l’approvisionnement clinique de bout en bout pour le portefeuille de l’entreprise. GCS est responsable de la planification, de l’approvisionnement, de l’étiquetage, de l’emballage et de la livraison des fournitures cliniques aux centres d’essais cliniques dans plus de 60 pays, conformément aux réglementations mondiales, aux politiques de l’entreprise et aux procédures opérationnelles normalisées. Le ou la responsable de la planification stratégique de la chaîne d’approvisionnement agit à titre de contributeur individuel principal et est responsable de définir et de mettre en œuvre des stratégies de planification de bout en bout pour l’ensemble du portefeuille d’approvisionnement clinique de GCS. Cette personne collabore avec les Sciences pharmaceutiques, les parties prenantes internes de GCS et des entités externes afin de favoriser l’harmonisation et d’obtenir des résultats de grande qualité, conformes et efficaces. À titre d’expert reconnu en la matière, la personne retenue contribuera à définir l’orientation stratégique, dirigera des initiatives essentielles et des mandats spéciaux ou y collaborera, et fera progresser les améliorations de processus à l’échelle de l’entreprise. Elle contribuera également à établir et à superviser les principes de planification relatifs aux matières premières, à l’emballage et à l’étiquetage ainsi qu’à la planification des libérations mondiales, tout en élaborant des indicateurs clés de performance (ICP) en partenariat avec les parties prenantes de GCS et les secteurs partenaires afin d’évaluer, de communiquer et d’améliorer continuellement la santé globale de la chaîne d’approvisionnement. Les principales activités comprennent notamment : Définir, maintenir et améliorer continuellement les indicateurs clés de performance de l’équipe de planification de bout en bout de la chaîne d’approvisionnement de GCS, afin que les mesures offrent une visibilité claire sur la santé du portefeuille, l’efficacité de la planification, la continuité de l’approvisionnement, l’exposition aux risques et le rendement opérationnel. Collaborer avec les parties prenantes de GCS et les secteurs partenaires interfonctionnels afin d’établir des définitions cohérentes des ICP, des sources de données, des fréquences de production de rapports et des routines de gouvernance qui favoriseront une prise de décision factuelle et une communication transparente du rendement de la chaîne d’approvisionnement. Élaborer et promouvoir des principes relatifs au choix des sites, à la planification de la capacité et à la priorisation du portefeuille pour les matières premières, l’emballage et l’étiquetage ainsi que la planification des libérations mondiales, en veillant à ce que les décisions de planification soient harmonisées avec les priorités du portefeuille, la faisabilité opérationnelle, les exigences de conformité et les besoins de l’entreprise. Diriger des initiatives interfonctionnelles et y collaborer avec les parties prenantes internes de GCS, les Sciences pharmaceutiques, la Qualité, les Opérations, les partenaires externes et d’autres fonctions clés afin de renforcer la rigueur de la planification de bout en bout et de favoriser l’harmonisation dans l’ensemble du réseau d’approvisionnement clinique. Agir à titre d’expert en matière de pratiques de planification stratégique de la chaîne d’approvisionnement et fournir des conseils sur les normes de planification, les attentes en matière de gouvernance, l’interprétation des ICP, la planification de scénarios, la résolution des enjeux et les possibilités d’amélioration continue. Encadrer le personnel moins expérimenté, soutenir l’intégration et la formation, et contribuer aux activités de gestion du changement visant à renforcer les capacités de planification, formaliser les méthodes de travail normalisées et promouvoir l’adoption des pratiques de planification améliorées dans l’ensemble de l’organisation.

Expérience et compétences : Baccalauréat avec au moins 10 ans d’expérience, maîtrise avec au moins 8 ans d’expérience, doctorat avec 6 ans d’expérience ou expérience équivalente dans une discipline scientifique, commerciale ou connexe. Connaissance de la planification de la chaîne d’approvisionnement Solides aptitudes en réflexion stratégique et excellent sens des affaires Capacité démontrée à diriger et à exercer une influence dans un environnement matriciel sans autorité directe Expérience dans la mise en œuvre d’améliorations de processus et d’initiatives de transformation Excellentes compétences en communication, en animation, en mobilisation des parties prenantes et en collaboration Capacité à travailler dans un environnement au rythme soutenu, à gérer des priorités concurrentes et à s’adapter à l’évolution des besoins de l’entreprise. Capacité à diriger, à encadrer et à développer les membres de l’équipe. Amélioration continue : Recommander et diriger des améliorations de processus afin d’accroître l’efficacité de l’équipe de planification de bout en bout de la chaîne d’approvisionnement Contribuer à l’harmonisation des processus de planification des matières premières, de l’emballage, de la distribution, de la capacité et des libérations. Coordonner la formation des nouveaux employés et du personnel moins expérimenté.

US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.