Director, Global Clinical Supply Continuous Improvement (Onsite)

MSD; West Point (PA); Sur place; USD 173 000 - 273 000; Plein temps

Résumé du poste

MSD is seeking a Director of Continuous Improvement to lead the CI program within Global Clinical Supply. You will drive kaizen workshops, mentor teams, and implement data-driven improvements across the end-to-end clinical supply chain for trials in 60+ countries, aligning with GCP and GMP standards.

The role emphasizes coaching, change management, and the education of staff in lean methodologies, risk management, and knowledge sharing, with domestic relocation as needed and a strong focus on

Qualifications

• Bachelor's degree or equivalent experience required.
• A graduate degree in scientific discipline would be beneficial.
• A LSS black belt certification or equivalent experience is required.
• Extensive experience in facilitating kaizen workshops and leading complex projects.
• Understanding of Clinical supply chain and clinical trials including GCP & GMP.

Responsabilités

• Actively create a culture in which Continuous Improvement becomes the organizational norm.
• Process design/improvement projects/strategic initiatives across the organization.
• Continuously identifies opportunities to improve, simplify, standardize, and optimize processes in collaboration with functional areas.
• Analytics & Metrics - Develops and maintains performance, quality, and compliance related analytics and metrics (reports, dashboards, Key Performance Indicators/KPIs).
• Seeks ways to innovate and/or further automate the use of data and new capabilities.
• Identify, train and coach in lean concepts.
• Continuously evaluate opportunities for creating additional connectivity, and share learnings, between partner organizations.

Connaissances

Business Process Improvements

Continuous Improvement

Continuous Improvement Activities

Data Analysis

Lean Methodologies

Lean Six Sigma (LSS)

Lean Six Sigma Continuous Improvement

Lean Six Sigma Management

Statistical Data Analysis

Formation

Bachelor's degree or equivalent experience

LSS Black Belt certification

Graduate degree in scientific discipline beneficial

Description du poste

Position Overview

The Global Clinical Supply (GCS) organization is within our Research & Development Division and is accountable for managing the 'end-to-end' integrated clinical supply chain across our Research & Development Division's portfolio to enable the execution of any clinical trial using our Company asset. GCS supports more than 300 Phase I-IV clinical trials run in-house, 400+ outsourced or run by partners as well as our Company's ISS clinical trials (300+). GCS is accountable for the planning, sourcing, labeling, packaging and delivery of clinical supplies to clinical sites across more than 60+ countries, all in accordance with US and WW regulations, company policies and Standard Operating Procedures. The Director, Continuous Improvement, will lead Continuous Improvement activities across the organization supporting a CI culture. The role will oversee both strategic and tactical improvement initiatives, kaizen workshops, and cultural activities and will support the roll out of significant metrics as key performance indicators (KPIs), contributing to the overall governance of the performance oversight in GCS. The role will ensure the education of the organization in continuous improvement and lean methodology, project management, change management, knowledge management, quality by design, and appropriate risk management in our processes through coaching and mentoring belt candidates and trainees for the community of practice. The leader will play a key role in talent development within his/her team but also the overall GCS organization.

Primary Activities

• Actively create a culture in which Continuous Improvement becomes the organizational norm.


• Process design/improvement projects/strategic initiatives across the organization.


• Continuously identifies opportunities to improve, simplify, standardize, and optimize processes in collaboration with functional areas.


• Analytics & Metrics - Develops and maintains performance, quality, and compliance related analytics and metrics (reports, dashboards, Key Performance Indicators/KPIs).


• Seeks ways to innovate and/or further automate the use of data and new capabilities.


• Identify, train and coach in lean concepts.


• Continuously evaluate opportunities for creating additional connectivity, and share learnings, between partner organizations.

Education & Experience

• Bachelor's degree or equivalent experience required.


• A graduate degree in scientific discipline would be beneficial.


• A LSS black belt certification or equivalent experience is required.


• Extensive experience in facilitating kaizen workshops and leading complex projects.


• Understanding of Clinical supply chain and clinical trials understanding including GCP & GMP.

Required Skills

• Business Process Improvements


• Continuous Improvement


• Continuous Improvement Activities


• Data Analysis


• Data Gathering Analysis (Inactive)


• Lean Methodologies


• Lean Six Sigma (LSS)


• Lean Six Sigma Continuous Improvement


• Lean Six Sigma Management


• Statistical Data Analysis

Preferred Skills

• Continuous Improvement Projects


• Key Performance Indicators (KPI)


• Process Optimization

Employment Details

• Employee Status: Regular


• Relocation: Domestic


• VISA Sponsorship: No


• Travel Requirements: 10%


• Flexible Work Arrangements: Not Applicable


• Shift: Not Indicated


• Valid Driving License: No


• Hazardous Material(s): n/a

Location

The primary location for this posting is: USA - Pennsylvania - West Point.

Additional location(s):
San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance.
Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Where required by law, the compensation range for this role is provided below. The salary range for the primary location of this role is: $173,200.00 - $272,600.00. The range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Additional location(s) Compensation Information: San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance. Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.

Job Posting End Date: 11/2/2026.

Notice: Merck & Co., Inc. does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.