Director Strategy & Operations, Local Markets

DoorDash; New York (NY); On-site; USD 197,200 - 290,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

Wellness benefits

Paid time off and paid sick leave

Medical, dental, and vision benefits

Job summary

A leading delivery service based in New York is seeking a Director of Local Markets to drive marketplace growth across various US markets. This role involves leading a team, developing partnerships with growth partners, and executing on strategies based on data analysis. The ideal candidate has over 10 years of strategy & operations experience and is comfortable with SQL and AI tools. Positions offer competitive compensation and comprehensive benefits, including a 401(k) plan and paid parental leave.

Qualifications

• 10+ years of experience in strategy & operations or other operating roles.
• 5+ years of people management experience.
• Experience running analysis and manipulating datasets.

Responsibilities

• Lead a team to develop detailed analyses and execution rigor.
• Develop relationships with new growth partners and top merchants.
• Work across the US Marketplace Organization to improve user experience.

Skills

Strategy & Operations experience

People management

Cross-functional collaboration

SQL proficiency

Analytical skills

Growth mindset

Tools

AI tools (Cursor, Claude)

Job description

About the Team

Our US Marketplace team is responsible for growing the DoorDash business in the US, helping customers to discover & order what’s best in their city, merchants to grow their sales, and dashers to find flexible work.

About the Role

The US Marketplace team is looking for a motivated and hands‑on operator to be the Director of Local Markets. As a Strategy & Operations Director, you’ll be responsible for driving marketplace growth in every U.S. market, across a variety of market types.

You will report into the Growth and Markets team, leading cross‑functional collaboration between DoorDash’s marketing, sales, product, finance, and analytics teams to deliver new products and service level improvements to drive local market growth. You'll have the opportunity to help define new ways to grow locally, incubate 0-1 experiments, scope partnership opportunities, foster relationships with external partners, and execute on a roadmap to grow the marketplace at the local level.

You're excited about this opportunity because you will…

• Lead - From day one you’ll lead a team, helping the team to further develop the muscle of lowest level of detail analyses and execution rigor
• Business development - Develop relationships with new growth partners and top merchants
• Influence - Work cross‑functionally across the US Marketplace Organization to help craft roadmaps, secure investment, and partner with other organizations to improve the user experience at local level
• Build – Explore growth opportunities alongside our partners in Product, Marketing, Analytics, Engineering, and Operations teams
• Analyze – Shape and define our strategy based on quantitative and qualitative data, querying data directly and empowering yourself with AI tooling (Cursor, Claude)
• Operate – Figure out how to get from A to B–then actually make it happen.
• Grow – Help the business get 1% better every day.

We're excited about you because…

• You have 10+ years of experience in strategy & operations or other operating roles; high‑growth startup experience is advantageous
• You have 5+ years of people management experience
• You have experience leading cross‑functional projects and hitting goals
• You are comfortable running analysis and manipulating datasets; SQL is required and experience using AI tools (Cursor, Claude) is preferred
• You always look for ways to improve and want to shape the direction of the company
• You can motivate people at all levels across the organization
• You can translate high‑level goals into relevant plans
• You love getting to a low level of detail

We expect this position to be filled by 6/15/263.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado. $197,200 – $290,000 USD

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non‑conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non‑discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.