Director, Strategic Sales - AMER

Talon.One; Boston (MA); Remote; USD 375,000 - 425,000; Full time

Benefits offered by this job

Top-tier Medical, Dental, Vision plans

401(k) with 100% company match up to 4

Company-paid Life Insurance & Disabilt

Flexible PTO

Home office budget $350 + $50/mo

Work from abroad up to 90 days

WeWork On-Demand access

Mental health support

$1,200 learning budget

Job summary

Talon.One, an Adyen company, seeks a senior leader to run Strategic Accounts across the Americas. This remote role targets loyalty growth in Retail and QSR, requiring success in long, multi-stakeholder deals and momentum across time zones. Travel up to 50% may be needed.

The role reports to the VP Sales, AMER, and focuses on revenue targets, team-building, and cross-functional collaboration with marketing, CS, and product to drive growth.

Qualifications

• 10+ years in enterprise SaaS go-to-market, including management of sales teams.
• Proven track record owning enterprise or strategic/key account relationships.
• Deep expertise in one or more major sales methodologies (e.g., MEDDPICC, Sandler, Challenger).
• Experience navigating multi-stakeholder sales processes with senior buyers.
• Proven ability to sustain velocity and momentum in long, consultative cycles.
• Ability to coach tenured reps to higher performance levels.
• Experience using modern sales tools and AI to scale processes.

Responsibilities

• Own and deliver revenue targets for the Strategic Accounts book across AMER.
• Build and grow an existing team of Strategic Account Executives, recruiting and onboarding new talent.
• Coach a team through complex, multi-stakeholder deals and maintain momentum over long cycles.
• Design repeatable processes for pipeline generation, forecasting, and deal management with AI-enabled tools.
• Generate net-new demand and pipeline within Retail and QSR loyalty segments.
• Collaborate with marketing, customer success, and product to deepen strategic customer relationships.
• Represent market voice internally to shape product and GTM priorities.
• Report on revenue, pipeline, and forecast accuracy.

Skills

Enterprise SaaS go-to-market

Sales team leadership

Strategic account management

Multi-stakeholder sales

Velocity through long cycles

Coaching tenured reps

AI and sales tools usage

Job description

Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform.
Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.

Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.

ABOUT THE ROLE:

Lead Talon.One's Strategic Accounts business across the Americas, driving our loyalty growth strategy within the Retail and QSR segments. This is a senior leadership role built for someone who thrives on long, multi-stakeholder sales cycles and knows how to keep deals moving without losing momentum.

This is a remote role; we prefer candidates within commuting distance of Chicago, Boston or New York City, and you should be comfortable working Eastern or Central time zone hours. This role also requires occasional domestic and international travel (<50% of the time).

ABOUT THE TEAM:

Reporting to the VP Sales, AMER, you'll lead our Strategic Accounts team, three Strategic Account Executives today with approved headcount to grow. This team drives loyalty growth across Retail and QSR, two of Talon.One's highest-priority segments, and your success here will be a direct catalyst for continued growth across the broader Adyen organization in North America.

ONCE YOU ARE HERE YOU WILL:

• Own and deliver on revenue targets for the Strategic Accounts book across AMER
• Build & grow an existing team of Strategic Account Executives, recruiting and onboarding new talent
• Coach a team of tenured reps through complex, multi-stakeholder deals, sharpening how they navigate decision-makers and sustain momentum over long cycles
• Design repeatable processes for pipeline generation, forecasting, and deal management, including how the team uses modern sales tools and AI to work at scale
• Generate net-new demand and pipeline within the Retail and QSR loyalty segments
• Partner closely with marketing, customer success, and product to deepen relationships with our most strategic customers
• Represent the voice of the market internally, shaping product and go-to-market priorities
• Report consistently against revenue, pipeline, and forecast accuracy metrics

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 10+ years of enterprise SaaS go-to-market experience, including 5+ years directly managing sales teams
• Proven track record of owning enterprise, strategic, or key account relationships, not just general enterprise sales
• Deep expertise in at least one major sales methodology such as MEDDPICC, Sandler, Challenger, or Force Management, with working fluency across others
• History of navigating complex, multi-stakeholder sales processes and building genuine, relationship-based trust with senior buyers
• Proof that you can sustain velocity and momentum through long, consultative sales cycles
• Ability to coach tenured, high-performing reps to a higher level, not just ramp new hires
• Use of modern sales tools and AI to build processes that scale, rather than relying on individual effort

ABOUT TALON.ONE:

Talon.One, an Adyen company, is the most powerful incentives engine that unifies loyalty, personalized promotions and offer management into a single platform.
Built for enterprise scale and security, Talon.One helps businesses design and deliver incentives that drive real customer behavior.

Today, over 300 of the world’s most-loved brands including Sephora, Gymshark and Costa Coffee work with Talon.One to turn their incentives into a reliable growth engine.

ABOUT THE ROLE:

Lead Talon.One's Strategic Accounts business across the Americas, driving our loyalty growth strategy within the Retail and QSR segments. This is a senior leadership role built for someone who thrives on long, multi-stakeholder sales cycles and knows how to keep deals moving without losing momentum.

This is a remote role; we prefer candidates within commuting distance of Chicago, Boston or New York City, and you should be comfortable working Eastern or Central time zone hours. This role also requires occasional domestic and international travel (<50% of the time).

ABOUT THE TEAM:

Reporting to the VP Sales, AMER, you'll lead our Strategic Accounts team, three Strategic Account Executives today with approved headcount to grow. This team drives loyalty growth across Retail and QSR, two of Talon.One's highest-priority segments, and your success here will be a direct catalyst for continued growth across the broader Adyen organization in North America.

ONCE YOU ARE HERE YOU WILL:

• Own and deliver on revenue targets for the Strategic Accounts book across AMER
• Build & grow an existing team of Strategic Account Executives, recruiting and onboarding new talent
• Coach a team of tenured reps through complex, multi-stakeholder deals, sharpening how they navigate decision-makers and sustain momentum over long cycles
• Design repeatable processes for pipeline generation, forecasting, and deal management, including how the team uses modern sales tools and AI to work at scale
• Generate net-new demand and pipeline within the Retail and QSR loyalty segments
• Partner closely with marketing, customer success, and product to deepen relationships with our most strategic customers
• Represent the voice of the market internally, shaping product and go-to-market priorities
• Report consistently against revenue, pipeline, and forecast accuracy metrics

WHAT WE NEED YOU TO BRING TO THE TABLE:

• 10+ years of enterprise SaaS go-to-market experience, including 5+ years directly managing sales teams
• Proven track record of owning enterprise, strategic, or key account relationships, not just general enterprise sales
• Deep expertise in at least one major sales methodology such as MEDDPICC, Sandler, Challenger, or Force Management, with working fluency across others
• History of navigating complex, multi-stakeholder sales processes and building genuine, relationship-based trust with senior buyers
• Proof that you can sustain velocity and momentum through long, consultative sales cycles
• Ability to coach tenured, high-performing reps to a higher level, not just ramp new hires
• Use of modern sales tools and AI to build processes that scale, rather than relying on individual effort

WHAT'S IN IT FOR YOU:

• Choose from top-tier Medical, Dental, and Vision plans (Blue Cross Blue Shield MA, MetLife, VSP)
• Build your savings with our 401(k) plan, including a 100% company match on your contributions up to 4%
• We provide 100% company-paid Life Insurance, Short-Term, and Long-Term Disability coverage
• Manage your own time off with our flexible PTO policy
• $350 home office setup budget, a $50 monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• WeWork On-Demand access for flexible workspace solutions
• Mental health support with nilo.health
• $1,200 annual learning budget

The estimated total compensation for this role is $375,000 - $425,000, though actual compensation may vary depending on factors such as relevant experience, skills, qualifications, certifications, and location. The salary range is subject to change and may be adjusted at any time.