Director, Strategic Process Excellence

BioSpace; North Chicago (IL); On-site; USD 140,000 - 190,000; Full time

Job summary

AbbVie in North Chicago, IL is seeking a senior Process Excellence professional responsible for optimizing end-to-end processes, leading cross-functional teams, and aligning with clinical development and R&D goals. You will act as strategic point of contact for process improvements and change management, communicating updates to leadership and mentoring junior team members.

The role emphasizes governance, metrics, risk management, and sustainable improvements through collaborations with

Qualifications

• 12-15+ years industry experience; 8+ years with Masters, 5+ with PhD (preferred).
• 8+ years in process management/improvement preferred.
• Strong project management and adaptability skills.
• Experience with metrics for business decisions.
• Expertise in business procedures, GxP understanding.
• Organizational and communication skills required.
• Strong stakeholder management and leadership.
• Creative problem-solving abilities.
• Lean/Six Sigma experience preferred.

Responsibilities

• Acts as expert and owner for specific R&D high complexity processes, within Clinical Development Therapeutic Areas, ensuring effective oversight, decision-making, and maintenance throughout their life cycle.
• Conducts process reviews/audits, facilitates stakeholder sessions, provides best practices awareness, and serves as an expert for audits and compliance activities.
• Defines metrics to measure process health and compliance. Strategically manages and updates processes in collaboration with leadership, understanding the business environment.
• Identifies and escalates risks to leadership to ensure strategic alignment and mitigation.
• Addresses process-related questions, identifies knowledge gaps, and prepares remediation plans.
• Leads large-scale and iterative process improvements by identifying efficiencies, facilitating cross-functional teams, and updating process-related materials. Mentors junior PELs as needed.
• Analyzes performance and compliance metrics to identify improvements and implement solutions. Engages with stakeholders to drive transformation and process efficiency.
• Encourages creativity, resourcefulness, and improvement suggestions, effectively presenting ideas.
• Ensures sustainability of improvements through partnerships with team leaders to track performance metrics over time.
• Upholds ethics and values, acts with integrity, follows commitments, and treats others with respect. Demonstrates accountability and consistency.

Skills

Project management

Process improvement

Stakeholder management

Leadership

GxP knowledge

Lean Six Sigma

Analytical skills

Communication skills

Creative problem-solving

Metrics for business decisions

Education

Master's degree

PhD

Job description

About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.
Job Description
Accountable for optimizing end-to-end processes, leading cross-functional teams to improve process efficiency and compliance. Acts as the strategic point of contact for process improvements and change management, communicates updates to leadership, and mentors junior team members. Oversees innovative process excellence initiatives working closely with Clinical Development Medical Directors/Scientific Directors (MDs/SDs) and aligning with organizational goals while managing connections across R&D.
Responsibilities

• Acts as expert and owner for specific R&D high complexity processes, within Clinical Development Therapeutic Areas, ensuring effective oversight, decision-making, and maintenance throughout their life cycle. Partners with management to streamline and optimize processes.
• Conducts process reviews/audits, facilitates stakeholder sessions, provides best practices awareness, and serves as an expert for audits and compliance activities.
• Defines metrics to measure process health and compliance. Strategically manages and updates processes in collaboration with leadership, understanding the business environment.
• Identifies and escalates risks to leadership to ensure strategic alignment and mitigation.
• Addresses process-related questions, identifies knowledge gaps, and prepares remediation plans.
• Leads large-scale and iterative process improvements by identifying efficiencies, facilitating cross-functional teams, and updating process-related materials. Mentors junior PELs as needed.
• Analyzes performance and compliance metrics to identify improvements and implement solutions. Engages with stakeholders to drive transformation and process efficiency.
• Encourages creativity, resourcefulness, and improvement suggestions, effectively presenting ideas.
• Ensures sustainability of improvements through partnerships with team leaders to track performance metrics over time.
• Upholds ethics and values, acts with integrity, follows commitments, and treats others with respect. Demonstrates accountability and consistency.
  

Qualifications

• 12-15+ years industry experience; 8+ with Masters, 5+ with PhD (preferred).
• 8+ years in process management/improvement preferred.
• Strong project management and adaptability skills.
• Experience with metrics for business decisions.
• Expertise in business procedures, GxP understanding.
• Organizational and communication skills required.
• Strong stakeholder management and leadership.
• Creative problem-solving abilities.
• Lean/Six Sigma experience preferred.
  

Additional Information

• The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at the timeof this posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographic location, andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our long-term incentiveprograms.
  

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.The amount and availability of any bonus,commission, incentive, benefits, or any other form ofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company's sole andabsolutediscretion unless and until paid andmay bemodifiedat the Companys sole and absolute discretion, consistent withapplicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html