Director, Strategic Accounts — Remote Growth Leader

Job Listings at Personify Health; Tempe (AZ); Remote; USD 125,000 - 150,000; Full time

Benefits offered by this job

Unlimited PTO

Mental health support

Retirement planning

Professional development with budgets

Comprehensive health benefits

Job summary

Personify Health is seeking a Director of Account Management in Tempe, AZ with remote work options. Lead Strategic Account Executives and Account Managers to protect revenue, grow opportunities, and ensure client success across Fortune 500, national, and global clients.

You will craft client strategies, guide renewals, and collaborate with cross-functional teams to deliver seamless service. The role emphasizes building credibility with senior stakeholders, driving revenue, and shaping pricing

Qualifications

• Bachelor’s degree or equivalent in a related discipline.
• 10+ years of experience in population health, health plan or health system growth, or a related field, including sales and/or account management plus healthcare and/or data analytics.
• 5+ years of experience in a TPA, self-funded health plan, or healthcare benefits administration environment.
• 5+ years leading and developing teams in a matrix organization without direct authority.
• Proven track record in account service and consultative selling.

Responsibilities

• Lead and develop your team: Set a clear vision and consistent standards for Strategic Account Executives and Account Managers, using team meetings, 1:1s, timely reviews, and recognition to grow people and sharpen performance.
• Own portfolio performance: Take accountability for retention, revenue growth, and outcomes across a book of business that may include Fortune 500, national, and global clients.
• Drive renewals and expansion: Lead renewal strategy and pursue opportunities to grow into new products, services, and populations, shaping pricing and contract negotiations to secure long-term partnerships.
• Build client-specific strategy: Learn each client’s objectives, barriers, and leadership priorities, then partner with Account Management to turn them into actionable plans that maximize satisfaction, success, and ROI.
• Engage at the executive level: Build credibility with senior client stakeholders such as CHROs and VPs of Total Rewards, leading discovery conversations and capabilities presentations and guiding clients through regulatory issues.
• Forecast revenue and risk: Manage your pipeline with accuracy and give leadership clear leading indicators on revenue, opportunities, retention risk, and trends.
• Safeguard client commitments: Monitor contractual obligations, flag risks to leadership early, and oversee action plans that protect relationships and build referenceable clients.
• Align internal partners: Work with cross-functional stakeholders to deliver seamless service and execute client plans from strategy through delivery.
• Represent Personify Health externally: Speak at thought leadership presentations, industry conferences, and client events, backed by current knowledge of the employee wellness and engagement market.

Skills

Team leadership

Account management

Sales strategy

Consultative selling

Client relationship management

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Salesforce

Job description

Personify Health is seeking a Director of Account Management in Tempe, AZ with remote work options. Lead Strategic Account Executives and Account Managers to protect revenue, grow opportunities, and ensure client success across Fortune 500, national, and global clients.

You will craft client strategies, guide renewals, and collaborate with cross-functional teams to deliver seamless service. The role emphasizes building credibility with senior stakeholders, driving revenue, and shaping pricing