Director, Store Facilities & Operations

Ross Stores; Dublin (CA); Hybrid; USD 115,000 - 217,000; Full time

Job summary

Ross Stores, Dublin, CA, a Fortune 500 retailer, is seeking a Director of Store Facilities to lead the facilities team across multiple stores, managing maintenance, capital projects, and vendor partnerships. The role focuses on strategic development, SLA management, and disaster recovery planning.

You will oversee staff, drive cost-effective repairs, plan preventive maintenance, read blueprints, and ensure on-site and remote collaboration across departments.

Qualifications

• 10 years of multi-site retail facility management including all related trades.
• 5 years of experience with EMS systems and/or Waste Management.
• Bachelor's degree, preferably in related field, or significant industry certifications preferred.
• Affiliations with facilities industry trade organizations.
• Supervisory experience of direct and secondary levels of management.
• Experience with CMMS programs, particularly ServiceChannel.
• Ability to read and analyze architectural blueprints, technical drawings and specifications.

Responsibilities

• Provide leadership to direct and subordinate reports in support of departmental goals and objectives. Responsible for developing the technical and managerial skills of the team. Drive team performance through the development of meaningful reporting metrics, training, coaching and engagement in the provision of cost effective and timely completion all store facilities issues and projects.
• Drive strong vendor performance resulting in timely and cost-effective repairs. Establish positive working relationships, effective procurement practices, performance evaluation and industry awareness. Actively identify new vendors and engage through trade shows and other forums.
• Develop, plan and execute proactive and manageable, preventative maintenance, monitoring, and replacement programs for all assigned areas and assets.
• Develop disaster recovery preparedness processes, procedures and vendor network to ensure department is able to respond effectively to emergency situations throughout the fleet.
• Accurately plan, forecast, execute, and track all assigned expense and capital programs. Provide clear and accurate reporting of all programs and projects.

Skills

Facility management

CMMS usage

Vendor management

Blueprint reading

Team supervision

Industry affiliations

Education

Bachelor's degree

Tools

ServiceChannel CMMS

Job description

Ross Stores, Dublin, CA, a Fortune 500 retailer, is seeking a Director of Store Facilities to lead the facilities team across multiple stores, managing maintenance, capital projects, and vendor partnerships. The role focuses on strategic development, SLA management, and disaster recovery planning.

You will oversee staff, drive cost-effective repairs, plan preventive maintenance, read blueprints, and ensure on-site and remote collaboration across departments.