Director, Store Facilities

Ross Stores, Inc.; Dublin (CA); Hybrid; USD 115,200 - 216,600; Full time

Benefits offered by this job

Career growth opportunities

Inclusive work environment

Team-oriented culture

Job summary

A leading retail chain is seeking a Director of Store Facilities in Dublin, CA. The role involves supporting the Sr. Director in providing facility services, managing a vendor network, and leading a team for timely repairs and capital projects. You will contribute to the strategic development of the department and ensure compliance with guidelines. Candidates should have extensive experience in retail facility management and the ability to analyze and implement improvements. This position offers growth opportunities in an inclusive work environment.

Qualifications

• 10 years of multi-site retail facility management.
• 5 years of experience with EMS systems and/or waste management.
• Ability to read and analyze architectural blueprints and technical drawings.

Responsibilities

• Lead and develop the Store Facilities team.
• Manage vendor performance for repairs and maintenance.
• Create and execute preventative maintenance programs.

Skills

Facility management

Vendor negotiation

Project management

Team leadership

Education

Bachelor’s degree or significant industry certifications

Tools

CMMS programs (ServiceChannel)

Job description

Director, Store Facilities – Ross Stores, Inc., Dublin, CA.

Base salary range: $115,200 – $216,600.

Our values start with our people. Join a team that values you! Ross is a leading off‑price retail chain with over 2,200 stores and a strong track record of success and growth. We bring customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings, while delivering a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience

• Success – Our winning team pursues excellence while learning and evolving.
• Career growth – We develop industry‑leading talent because Ross grows when our people grow.
• Teamwork – We work together to solve hard problems and find the right solution.
• Diversity, Equality & Inclusion – We celebrate the backgrounds, identities, and ideas of everyone who works and shops with us.

With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

Support the Sr. Director, Store Facilities in providing facility services to all stores for assigned responsibilities. Direct staff and vendor network in the planning and provision of timely, cost‑effective repairs, emergency response and capital projects. The role will be engaged in the strategic development of the department, including operational and systems enhancements, third‑party software opportunities, vendor identification, service programs and preventative maintenance program development. The Director will analyze historical information, recommend and implement improvements in staffing, organization, risk assessment, vendor selection, SLAs, and disaster recovery pre‑planning. The Director will develop the technical and managerial skills of the team and provide leadership to improve overall departmental performance, interacting closely with many departments throughout the organization.

Essential Functions

• Provide leadership to direct and subordinate reports, develop technical and managerial skills, and drive team performance through meaningful metrics, training, coaching, and engagement.
• Drive strong vendor performance for timely and cost‑effective repairs through procurement practices, performance evaluation, and industry awareness.
• Develop and execute proactive preventative maintenance, monitoring, and replacement programs for all assigned areas and assets.
• Develop disaster recovery preparedness processes and vendor network to respond effectively to emergencies.
• Plan, forecast, execute, and track all assigned expense and capital programs, providing accurate reporting.
• Identify and implement new technology solutions to improve operational performance, asset and systems monitoring, and diagnostics.
• Represent Ross Stores in the facilities vendor community; negotiate and drive vendor performance in line with the company’s ethical guidelines.
• Prepare budgets, performance and expense analyses, project justifications, and program analyses; develop effective reporting.
• Lead vendor relationships for new vendor identification, price and performance negotiation, SLA compliance, and overall effectiveness.
• Ensure compliance with all regulatory guidelines, company policies, and procedures.

Competencies

• People – Building effective teams, developing talent, collaboration.
• Self – Leading by example, communicating effectively, ensuring accountability, managing conflict.
• Business – Business acumen, planning, aligning and prioritizing, organizational agility.

Qualifications And Special Skills Required

• 10 years of multi‑site retail facility management including all related trades.
• 5 years of experience with EMS systems and/or waste management.
• Bachelor’s degree (preferably related) or significant industry certifications.
• Affiliations with facilities industry trade organizations.
• Supervisory experience of direct and secondary levels of management.
• Experience with CMMS programs, particularly ServiceChannel.
• Ability to read and analyze architectural blueprints, technical drawings, and specifications.

Physical Requirements / ADA

Job requires working in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in‑person meetings, typing, and handling paper/files. Consistent timeliness and regular attendance are required. Vision requirements: ability to see information in print and electronically. Domestic travel as needed. The role requires regular in‑office presence, but can perform duties using a combination of in‑office and remote work.

Supervisory Responsibilities

Manager, Store Facilities.

Disclaimer

This job description is a summary of the primary duties and responsibilities of the position. It is not intended to be comprehensive or all‑inclusive. Contents are subject to change at management’s discretion.

Equal Employment Opportunity Statement

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.