Director Specialty Pharmacy Home Delivery & Fulfillment

bannerhealth; Chicago (IL); On-site; USD 180,000 - 230,000; Full time

Benefits offered by this job

Management Incentive Program

Job summary

Banner Health is seeking a Director of Specialty Pharmacy Home Delivery & Fulfillment to oversee Pharmacy operations for Banner Health Corporate in Chandler, AZ. This salaried role focuses on staffing, policy compliance, and collaboration to optimize central fill, home delivery, and specialty services.

You will recruit, hire, and lead a high-performing team, ensure staffing models meet demand, and align with Banner's values and accreditation standards across states.

Job description

Primary City/State: Phoenix, ArizonaDepartment Name: Shared Pharmacy Svcs ResourcesWork Shift: DayJob Category: PharmacyPharmacy careers are better at Banner Health. We are committed to developing the careers of our team members. We care about you, your career today and your future.

As Director Specialty Pharmacy Home Delivery & Fulfillment, you will oversee Pharmacy operations for Banner Health Corporate in Chandler.

In this position your responsibilities include recruiting, hiring and retaining qualified Pharmacy staff, and building a cohesive high-performing team culture aligned with Banner's values. You will ensure appropriate staffing models, schedules and workforce planning to meet service demands. This is a Monday - Friday salaried position.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and services to make a difference in people's lives. Clinical Pharmacy Services is responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention. As a division, Banner Pharmacy services provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices.

POSITION SUMMARY

This position is responsible for leading and overseeing operational activities of Specialty, Home Delivery and Central Fill Pharmacy Services. Ensures the functions of the department are consistent with all applicable accreditation standards, federal laws and regulations, and state laws and regulations for all states in which the pharmacy maintains licensure. Develops, implements, maintains and ensures compliance with approved policies and procedures. Plans, directs, monitors, and evaluates the provision of central fill and dispensing services. Collaborates with specialty and retail pharmacy leadership to optimize pharmacy operations. Assures adequate departmental staffing according to workload while maintaining expected productivity levels. Participates in developing system standards of work performance, orientation and training programs. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients being served.

CORE FUNCTIONS

1. Pharmacist-in-charge for the central pharmacy location. Oversees all operational elements of the pharmacy in collaboration with system and service-line leadership. Serves as Senior Clinical Staff Person for pharmacy.
2. Maintains compliance with departmental and organizational policies and procedures, all applicable Federal and State laws (multiple states), and accreditation standards through development, management, and operationalizing of policies, procedures, standard operating procedures, staff training, and audit. Leads and oversees quality assurance and improvement efforts within the pharmacy, including acting as Chair of the Quality Council. Identifies areas of opportunity and engages staff and other resources to optimize pharmacy performance.
3. Ensures optimal financial performance through effective staffing and inventory management, efficient operations, pharmacy-based revenue cycle functions, and managing to budget. Manages relationships with retail pharmacy service line to optimize central fill services across the enterprise.
4. Promotes patient, customer, and consumer relations efforts to deliver an excellent experience for a broad array of pharmacy customers.
5. Develops a highly-engaged pharmacy staff through effective recruiting and hiring, onboarding, professional development activities, staff communication, and other talent management activities. Schedules and supervises staff and participates in such personnel actions as hiring, promotion, transfer, discharge, disciplinary action and performance evaluation. Maintains proficiency in pharmacy technician and pharmacist workflows and job responsibilities.
6. Participates in the planning, development, implementation, maintenance, and evaluation of the pharmacy information systems. These activities may include oversight of database building, data collection and cataloguing of gathered information, and documentation of the process. Maintains an up to date understanding of the