Director, Specialty Clinics, Group Operations

PIH Health; Whittier (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

PIH Health in California seeks a seasoned Senior Manager poised to advance to Director-level responsibilities over multiple physician group offices. This role focuses on expanding leadership scope and delivering high-value operational improvements across sites.

You will collaborate with the COO, frontline managers, and medical leadership to enhance care quality, financial performance, and satisfaction for patients, physicians, and staff.

Responsibilities

• The Director, Group Operations oversees continuous, effective operations of all physician group practice offices assigned to the role.
• Leads with COO, frontline managers and staff to improve care quality and financial performance across multiple locations.
• Partners with medical leadership to develop and implement business plans for current and future departments and programs.

Job description

This is an exciting opportunity for a seasoned Senior Manager with multi-site leadership experience who is ready to take the next step into a Director-level role. You’ll have the opportunity to expand your leadership scope, make a broader organizational impact, and grow with an organization that is continuing to evolve.

The Director, Group Operations is responsible for the continuous, effective operations of all physician group practice offices directly assigned to position. May include primary care and/or specialty care group practice locations with focus on several offices in various locations. Works with Chief Operating Officer, front line managers and staff to improve the quality of care, strengthen the financial performance of the group practice offices, and to improve patient, physician, and employee satisfaction. In conjunction with medical staff leadership, including Senior Medical Director, Physician Department Chairs and Physician Team Leaders, develops and implements business plans for existing and future departments and programs. Leads by example. Works with the team to reduce infrastructure and to promote high value performance.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.