Director, Specialty Care Operations & Access

careers-centralhealth; Los Angeles (CA); On-site; USD 150,000 - 210,000; Full time

Job summary

Central Health seeks a Director of Operations for Specialty Care to lead program development, stabilization, and performance monitoring across Central Health, Comm UnityCare, partner-operated and contracted services. You will align priorities, establish governance, and drive cross-functional workstreams to improve access and quality for uninsured populations.

The role partners with medical leadership and external providers to optimize service delivery, reporting, and strategic objectives, while

Qualifications

• Bachelor's degree required; Master's preferred.
• 5 years+ in healthcare operations or clinical services leadership.
• Experience coordinating across multiple delivery models and partners.

Responsibilities

• Provide programmatic leadership across specialty care lines within Central Health and partners.
• Align service expectations, escalation pathways, reporting structures, and performance measures.
• Guide cross-functional workstreams to improve access, quality, and operational performance.
• Develop operating models, governance routines, and workflows for consistent execution.
• Support readiness for new or expanded specialty programs and delivery models.

Skills

Leadership

Operations knowledge

Decision making

Risk management

Stakeholder comms

Healthcare operations

Problem solving

Education

Bachelor's degree

Master's degree

Job description

Central Health seeks a Director of Operations for Specialty Care to lead program development, stabilization, and performance monitoring across Central Health, Comm UnityCare, partner-operated and contracted services. You will align priorities, establish governance, and drive cross-functional workstreams to improve access and quality for uninsured populations.

The role partners with medical leadership and external providers to optimize service delivery, reporting, and strategic objectives, while