Director, Patient Access & Revenue Cycle

Southwest General; Middleburg Heights, Northern (OH, KY); Hybrid; USD 100,000 - 150,000; Full time

Job summary

Southwest General Health Center is seeking a Director of Patient Access to lead centralized access functions including scheduling, pre-registration, verification and financial counseling. Responsible for driving operational performance, coordinating efforts across the department, and aligning strategies with organizational goals.

The role calls for a Bachelor's degree and at least three years of related experience, with two years in healthcare management.

Qualifications

• Experience in healthcare management and team leadership is required.
• Strong planning and organizational abilities are essential.
• Proven ability to drive process improvements in patient access.

Responsibilities

• Plan, organize and coordinate Patient Access activities.
• Oversee scheduling, pre-registration, estimates, pre-service collections and prior authorization.
• Manage insurance verification, point of service collections and financial counseling.
• Collaborate with internal and external stakeholders to address challenges and opportunities.
• Monitor performance and drive ongoing process improvements.

Skills

Healthcare management

Leadership

Process improvement

Team collaboration

Education

Bachelor's degree

Job description

Southwest General Health Center is seeking a Director of Patient Access to lead centralized access functions including scheduling, pre-registration, verification and financial counseling. Responsible for driving operational performance, coordinating efforts across the department, and aligning strategies with organizational goals.

The role calls for a Bachelor's degree and at least three years of related experience, with two years in healthcare management.