Director, Solutions Engineering

STACK Infrastructure EMEA; United States; A distancia; USD 198.000 - 221.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare

Dental Care

Vision Insurance

Life Insurance

Paid Time Off

Paid Leave Programs

401K

Cell phone subsidy

Descripción de la vacante

STACK Infrastructure seeks a Director of Solutions Engineering to lead client engagements from design concept through contracting, coordinating multidisciplinary SMEs to deliver high-quality, executable solutions. You will guide governance, ensure technical accuracy, and manage lease/SLA considerations across complex data center projects.

The role emphasizes leadership, strategic collaboration with clients, and the ability to translate requirements into actionable designs while maintaining

Formación

• Bachelor’s degree in engineering or design discipline (required).
• Proven leadership of technical delivery in data center or mission-critical environments.
• Strong collaboration across multidisciplinary teams to execute strategy.

Responsabilidades

• Lead client-facing engineering engagements and presentations with internal SMEs to communicate solutions and manage relationships.
• Oversee design and engineering for greenfield builds, retrofits, and high-density workloads including liquid-cooled GPU environments.
• Translate client requirements into actionable designs and project plans.
• Develop and negotiate technical lease provisions and SLAs.
• Manage cross-functional teams across mechanical, electrical, architectural, and controls engineering.
• Oversee design governance and contracts, aligning with STACK standards and objectives.
• Lead and structure technical review meetings with clear objectives and decision criteria.
• Facilitate SME presentations and maintain scope and time control.
• Translate technical language for non-technical stakeholders and ensure traceability of decisions.
• Synthesize technical input into clear project recommendations and decisions.
• Identify cross-discipline risks early (power, cooling, interfaces).
• Document decisions and actions in real time; track follow-ups in the project delivery system.

Conocimientos

Leadership

Communication

Organization

Attention to detail

Self-starter

Team collaboration

Client-facing

Presentation

Problem solving

Educación

Bachelor’s degree in engineering or design discipline

Herramientas

MS Office

AutoCAD

Bluebeam

CFD tools

Cadence Design Systems

Descripción del empleo

THE COMPANY:

STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world’s most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.

STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.

THE POSITION:

STACK is seeking a Director, Solutions Engineering, to lead client technical engagements through lease execution. This role combines technical precision with strategic leadership to ensure all engagements result in exceptional design quality, project success, and client satisfaction. This role uniquely blends client-facing engagement with multidisciplinary technical facilitation. The Director of Solutions Engineering acts as a technical integrator and decision leader, ensuring that complex engineering provisions are aligned, documented, and actionable across teams and clients. You will oversee engineering engagement, coordinate multidisciplinary teams, and guide governance across the full project lifecycle—from initial concept through design and contracting. This position reports to the Vice President, Solutions Engineering.

The Director of Solutions Engineering serves as both technical project manager and engineering integrator, ensuring that engineering decisions are well-informed, documented, and aligned with client and project objectives. This role leverages technical fluency across disciplines to guide subject matter experts (SMEs), maintain focus during complex technical reviews, and ensure decisions translate into actionable outcomes. Key Responsibilities include but are not limited to:

• Lead Client-Facing Engineering Engagements and Presentations — Serve as the lead in client meetings, coordinating internal SMEs to communicate solutions effectively, deliver briefings and design reviews, and manage client relationships with clarity and confidence.
• Support All Facility Types — Oversee design and engineering efforts for greenfield builds, retrofits, and special projects, incorporating next-generation technologies such as liquid-cooled GPU environments and other high-density workload needs.
• Translate Complex Needs into Solutions — Partner with clients to understand, refine, and translate requirements into actionable designs and project plans.
• Develop and Negotiate Technical Lease Provisions and SLAs — Integrate lease and SLA discussions into client engagements to ensure clear, consistent, and precise technical terms through execution.
• Manage Cross-Functional Technical Teams — Collaborate with multidisciplinary teams across mechanical, electrical, architectural, and controls engineering to deliver cohesive, high-quality, and efficient design solutions.
• Ensure Design and Contract Governance — Oversee the engineering and contracting lifecycle, maintaining alignment with STACK standards, technical accuracy, and client objectives.

Project Facilitation and Technical Integration:

• Lead and structure technical review meetings, framing objectives, decision criteria, and expected outcomes.
• Facilitate SME presentations, calling on technical leads to provide rationale for engineering provisions while maintaining meeting scope and time control.
• Translate technical language across disciplines and for non-technical stakeholders, ensuring full comprehension and traceability of decisions.
• Synthesize technical input into clear project recommendations, capturing what was decided, why, and what it impacts (cost, schedule, compliance, reliability).
• Identify cross-discipline integration risks early, particularly around power, cooling, and infrastructure interfaces.
• Maintain neutrality in technical discussions, guiding consensus and linking engineering outcomes to client priorities and contractual requirements.
• Document decisions and actions in real time; track follow-ups through the project delivery system.

Success Indicators

• Engineering reviews consistently conclude with clear, documented decisions.
• Cross-discipline conflicts are resolved proactively before design freeze.
• Clients and internal stakeholders report improved technical clarity and decision velocity.
• Project risk related to integration and coordination is measurably reduced.

THE DETAILS:

• Location: Remote
• Travel: 15–30%
• Benefits: Healthcare, Dental Care, Vision Insurance, Life Insurance, Paid Time Off, and Paid Leave Programs
• Must be eligible to work in the United States
• Must pass comprehensive background and drug screening

MUST-HAVE QUALIFICATIONS:

• Minimum of 10 years of experience leading strategic technical delivery within data center or mission-critical environments.
• Proven ability to Collaborate with multidisciplinary engineering and design teams, aligning strategic goals with execution excellence.
• Deep understanding of data center design, construction, and operations.
• Strong understanding of engineering disciplines (Mechanical, Electrical, or Architectural).
• Experience with liquid cooling, GPU clusters, and high-density infrastructure.
• Demonstrated success in client-facing technical roles, including RFP/RFI responses, presentations, and lease/SLA negotiations.
• Strong grasp of the data center lifecycle, from concept through commissioning and lease execution.
• Bachelor’s degree in a relevant engineering or design discipline.
• Proficiency with MS Office, AutoCAD, Bluebeam, and CFD tools (Cadence Design Systems or equivalent).
• Exceptional communication, organization, and leadership skills with a focus on results.
• Self-starter with strong attention to detail and ability to thrive in a dynamic environment.

Compensation Range:

$197,600.00 - $221,300.00

THIS MIGHT BE RIGHT FOR YOU IF:

• You are a strong communicator, you are persuasive and clear, blending analytics with experience in decision-making.

• You do not get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.

• You are a team builder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.

• You are naturally curious and driven toward continual improvement. While you celebrate your successes, you take time to review and analyze campaigns for future learning.

WHY STACK?

• We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts – even a cell phone subsidy.

• We foster a culture of appreciation, including peer-to-peer recognition and rewards programs.

• Fun is part of our DNA, with events, game nights, happy hours, and barbecues.

• We’re growing – this is a great time to join and make an impact!

STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law