Director, Solutions Development

AutoStore System, Inc; Salem (NH); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with match

Paid time off

Educational assistance

Mentorship programs

Job summary

AutoStore is seeking a Senior Solutions Development Leader to drive consulting and presales efforts in North America from the Salem, NH office. You will lead cross-functional teams to position and deploy warehouse automation solutions, align product roadmaps, and build strong relationships with partners and customers.

The role requires 7+ years in related industries, broad warehouse technology expertise, and a strategic, execution-focused mindset.

Qualifications

• 7+ years of leadership in warehouse automation, intralogistics, or related industries.
• Ability to influence executives and build long-term customer and partner relationships.
• Strong commercial acumen with experience supporting revenue growth and strategic opportunities.

Responsibilities

• Interface with partners and customers to understand goals and available solutions.
• Lead the execution of solution development strategies in North America.
• Build trusted relationships with customers, distributors, consultants, and technology partners.
• Provide leadership to the solution consulting and presales functions at AutoStore.
• Develop understanding of solutions that complement AutoStore offerings and adapt to changing needs.
• Monitor adoption and effectiveness of solutions across targeted segments.

Skills

Leadership

Influencing

Communication

Cross-functional collaboration

Strategic thinking

Analytical thinking

Education

Bachelor's degree in Engineering or related field

Job description

AutoStore™ holds a simple yet powerful vision: to store and move things for everyone, everywhere. Founded in Norway, we've grown into a global technology company. AutoStore uses advanced software to automate and orchestrate order fulfillment. Our goal is to ensure orders arrive faster than ever, with minimal environmental impact. That’s how we help brands exceed customer expectations. We have more than 1600 systems in nearly 60 countries, and we grow continuously as a community of employees, partners, customers, suppliers, and connected technologies. Automation should make life easier, and by listening carefully to our community, we innovate to meet the industry’s most complex needs. With AutoStore™, brands gain speed, efficiency, and improved workplaces. And much more floor space. AutoStore – moving things forward.

The Role: As part of the global Solutions Development team, you will serve as an advocate and expert in the use of AutoStore solutions to help customers solve complex fulfillment, intralogistics, and supply chain challenges. This role is responsible for leading consulting and pre-sales teams, supporting complex high value deals, reading the market for identifiable patterns. Ensure AutoStore’s long term alignment with partners and customers by serving as their advocate in product roadmap discussions. This role is based in our Salem, NH office.

Key Tasks and Responsibilities:

• Interface with AutoStore’s partners and end customers, understand their goals/capabilities and the array of solutions at their disposal.
• Use your awareness to understand what value AutoStore solutions bring, and be seen as an honest broker by all involved.
• Lead the execution of AutoStore's solutions development strategy in North America.
• Build trusted relationships with strategic customers, distributors, consultants, and technology partners to support automation investment decisions.
• Provide leadership to the solution consulting and presales functions at AutoStore.
• Develop an understanding of solutions that both compliment and interfere with AutoStore solutions.
• Maintain a fluency with new innovations that will allow AutoStore to provide best in class solutions services.
• Evaluate operational performance, business impact, and return on investment of proposed solutions.
• Serve as an expert on customer pain points, partnerships, and technical capabilities.
• Drive this knowledge to internal teams to influence our approach and roadmap including Commercial, Product Management, Strategy, Solutions Consulting, Marketing, and partner organizations.
• Create tools, training materials, dashboards, and best practices that enable internal teams and partners to effectively position and deploy solutions.
• Monitor solution adoption, partner engagement, training effectiveness, and conversion performance across targeted segments.
• Serve as a thought leader on warehouse automation, supply chain transformation, and intralogistics trends.
• Coach and mentor talented colleagues and peers across the AutoStore ecosystem.
• Drive enablement initiatives to empower AutoStore’s partner network.
• Support development of solution consulting standards and best practices, as related to technology and industry verticals.

Key Qualifications:

• 7+ years of leadership experience in warehouse automation, intralogistics, supply chain technology, material handling, or related industries.
• Must understand warehouse technology deeply, and bring a broad perspective to problem solving Proven success in developing complex solutions that deliver operational improvement and help the team to hit goals.
• Demonstrated ability to influence executive stakeholders and build long-term customer and partner relationships.
• Strong commercial acumen with experience supporting revenue growth, business development, and strategic opportunity management.
• Experience leading cross-functional teams and driving alignment across commercial, product, engineering, and partner organizations.
• Exceptional communication, presentation, and organizational leadership skills.
• Bachelor's degree in Engineering, Supply Chain, Business, Logistics, or a related field; advanced degree preferred.

Leadership and Communication Requirements

• Strong team spirit and collaborative mindset.
• Low-ego, inclusive leadership style (“in the team” approach).
• Excellent communication and influencing skills across functions and cultures.
• Creative, pragmatic, and execution-driven, able to thrive in a fast-scaling, low-process environment.
• High professional standing and ability to represent the brand with authority.
• Must be a structured, analytical thinker who can communication in a clear engaging manner.
• Proactive, results orientated mindset is required.
• Must be both innovative and have a strategic mindset.

We Offer: AutoStore believes in taking care of employees and is dedicated to providing a supportive and rewarding work environment. Join us in our mission to store and move things for everyone, everywhere. Comprehensive Medical, Dental, and Vision plans Health Savings Account (HSA) with a company contribution Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents Retirement 401(k) plan with employer match and discretionary profit sharing contribution Educational assistance and professional development programs, including mentorship/coaching programs with external industry leaders Additional benefits include Group Life Insurance, Voluntary Additional Life Insurance, Disability Insurance, Employee Assistance programs, and more!

AutoStore is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We believe that following a defined and structured recruitment process will ensure that we have a fair and equal process for all candidates. We focus on finding the right talent and have designed our process to reduce biases and have a good candidate experience.

AutoStore, founded 1996, is a warehouse robot technology company that invented and continues to pioneer cube storage automation, the densest order-fulfillment solution in existence. Our focus is to marry software and hardware with human abilities to create the future of warehousing. We are a value driven organization, with our people being our most important asset. Lean, Bold, and Transparent manifest itself in everything we do, and are pushing borders to increase efficiency, safety and develop new products for our customers. AutoStore was born out of the great idea for storing goods like Rubik's Cube, instead of Dominos. We are now looking for talent that share our values and curiousity for new technology and development.