Director, Solutions Architecture

Astound; Roseville (CA); Remote; USD 155,000 - 175,000; Full time

Job summary

Join a forward-thinking company as a Director of Solutions Architecture, where you will lead the vision and execution of innovative solutions. This role offers the opportunity to work with cross-functional teams, drive complex solution activities, and enhance revenue through strategic leadership. You'll be at the forefront of industry trends, especially in managed services and AI, while promoting diversity and inclusion initiatives. With a robust benefits package and a supportive work environment, this is your chance to make a significant impact in the telecommunications sector.

Benefits

401k with employer match

Medical, dental, vision insurance

Paid time off

Tuition reimbursement

Employee discounts

Qualifications

• 8+ years in telecommunications and network design.
• Experience in leading teams and managing complex solutions.
• Strong knowledge of cloud and networking technologies.

Responsibilities

• Lead the vision and execution of Solutions Architecture strategy.
• Collaborate with teams to capture requirements and deliver solutions.
• Establish reporting metrics for sales activity and outcomes.

Skills

Leadership in managed solutions

Telecommunications experience

Sales Engineering expertise

SD-WAN knowledge

Wi-Fi experience

Technical expertise in networking

Vendor relationship management

Financial modeling skills

Team development

Customer relationship management

Education

Bachelor's degree or equivalent experience

Tools

Cloud technologies

SD-WAN

Wi-Fi technologies

UCaaS solutions

Job description

Director, Solutions Architecture

Astound Broadband, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services. Applicants like you make it all possible. We provide one-on-one training, coaching, a supportive work environment, and opportunities to represent a superior telecommunications company.

We offer a robust benefits package, including rewards, recognition, and employee discounts, to support your success. Join us to create astounding possibilities for local communities and beyond.

Where you will work:

This role can be based remotely in NJ, PA, NY, IL, TX, or CA, with travel to the nearest office as needed.

A Day in the Life of the Director, Solutions Architecture:

• Lead and develop the vision and execution of Solutions Architecture strategy to drive complex solution activity and increase revenue.
• Collaborate with Sales Engineering, Product teams, and Sales to capture requirements and deliver solutions.
• Develop design standards and best practices across sales verticals.
• Lead Solutions Architects and Engineers in supporting long-term technical solutions.
• Support business development strategies and facilitate requests.
• Develop Vendor Architecture SMEs to connect products with vendor capabilities.
• Align with the Advanced Services team to ensure seamless customer onboarding and support.
• Establish reporting metrics for sales activity and outcomes.
• Work with cross-functional teams to improve product understanding and identify gaps.
• Demonstrate expertise in industry trends, especially in managed services and AI.
• Research new technologies and develop standards with industry partners.
• Review solutions for gaps in design and workflows.
• Set clear expectations and foster teamwork, training, and collaboration.
• Communicate effectively about product roadmaps and manage escalations.
• Support network operations and vendor training as needed.
• Promote diversity, equity, and inclusion initiatives.
• Perform other duties as assigned.

What You Bring to the Table:

• Leadership experience with architects or senior engineers in complex managed solutions.
• 8+ years in telecommunications, network design, engineering, or project management.
• 8+ years in Sales Engineering, Network Engineering, or Architecture.
• 5+ years as an SD-WAN SME or engineer.
• 3+ years of Wi-Fi experience.
• Strong industry trend awareness and technical expertise.
• Knowledge of Cloud, SD-WAN, Wi-Fi, and networking technologies.
• Understanding of voice solutions and UCaaS.
• Vendor relationship management and training development skills.
• Financial modeling and cost analysis skills.
• Experience in team development and stakeholder influence.
• Ability to lead in time-sensitive, complex solution delivery.
• Excellent communication skills.
• Customer relationship and needs analysis skills.
• Understanding of MSO network architectures.
• Ability to translate technical needs for non-technical audiences.
• Strong business and analytical skills.

Education:

Bachelor's degree or equivalent experience.

Benefits Include:

• 401k with employer match.
• Medical, dental, vision, life, and STD insurance.
• Paid time off, holidays, sick leave.
• Tuition reimbursement and employee discounts.

*Benefits are for full-time employees.

Compensation:

Salary range: $155,000 - $175,000 annually, plus bonuses and benefits. Actual pay varies based on experience and skills.

Our Mission:

• Take care of our customers.
• Take care of each other.
• Follow through on commitments.
• Have fun.

Diversity & Inclusion:

We are an Equal Opportunity Employer committed to a diverse, inclusive workplace. We do not discriminate based on protected characteristics.

Additional Notes:

For San Francisco candidates: We consider qualified applicants with arrest and conviction records per local ordinances.

For California candidates: Privacy Policy.