Director, Solution Engineering - Solutions Validation & Customer Use Cases

Hewlett Packard Enterprise Company; Sunnyvale (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

Hewlett Packard Enterprise Company in Sunnyvale seeks a Director of Solution Engineering—Solutions Validation & Customer Use Cases to lead validation, automation, and customer-focused playbooks across product portfolios.

You will partner with product, engineering, sales, and field teams to define strategy, drive execution excellence, and ensure readiness of high‑impact networking solutions for customers worldwide.

Responsibilities

• Define long-term strategy for solution validation, customer use-case qualification, automation, and product readiness across multiple portfolios.
• Lead organizational goals, KPIs, and operational frameworks.
• Drive transformation to improve release quality, predictability, and customer satisfaction.
• Build and scale high-performing teams through leadership and talent development.
• Collaborate with product management, architecture, development, sales, and field orgs to align requirements with deployment.

Job description

Director, Solution Engineering – Solutions Validation & Customer Use Cases

This role has been designed as ''Onsite' with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

HPE-Juniper Networking is a leading telecommunications equipment vendor building high-performance network products for service providers, enterprises, data centers, campus, and metro customers. The Solution Engineering organization is responsible for qualifying and validating HPE networking products and software solutions for customer deployment by developing comprehensive test strategies and executing test plans on representative topologies that accurately reflect real-world customer environments. Leveraging agile methodologies, AI-assisted engineering, automation, and innovation, the organization delivers production-grade solutions that meet the evolving requirements of customers worldwide. The Director of Solution Engineering is a senior leadership position responsible for defining strategy, driving execution excellence, and leading teams of highly skilled engineering professionals focused on solution validation, customer use-case qualification, automation, and product readiness. This role requires a combination of exceptional technical depth, business acumen, organizational leadership, and stakeholder management. The Director serves as a trusted partner to executive leadership, architecture teams, product management, engineering development, and customer-facing organizations to influence strategy and deliver superior customer outcomes.

Key Responsibilities

Strategic Leadership and Organizational Excellence

• Define and execute the long-term strategy for solution validation, customer use-case qualification, automation, and product readiness across multiple product portfolios.
• Establish organizational goals, key performance indicators (KPIs), and operational frameworks aligned with company objectives and business priorities.
• Drive transformation initiatives that improve efficiency, release quality, predictability, and customer satisfaction
• Build and scale high-performing teams through effective leadership, organizational planning, succession management, and talent development.
• Create a culture focused on innovation, accountability, collaboration, inclusion, and continuous improvement.

Product and Solution Delivery Leadership

• Provide executive oversight for delivery of complex software and networking solutions spanning multiple programs, product lines, and customer segments.
• Collaborate with Product Management, Architecture, Development, Sales, and Field organizations to ensure alignment between customer requirements and solution deployment.
• Drive strategic prioritization, resource allocation, and execution planning to meet business objectives and release commitments.
• Ensure delivery excellence through predictable processes, quality metrics, risk management, and operational reviews.
• Champion automation-first methodologies that improve productivity, product quality, test coverage, and scalability.

Customer and Market Leadership

• Represent the organization in executive discussions involving strategic customers, partners, and business stakeholders.
• Develop a deep understanding of customer deployment environments, emerging use cases, competitive positioning, and market trends.
• Drive customer-centric engineering practices to ensure solutions address real-world customer challenges.
• Partner with sales, customer success, and field engineering organizations to accelerate adoption and customer