Director, Software Engineering (POS)

Petco; San Antonio (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

Petco in the United States seeks a Director of POS Engineering to lead the technology powering millions of customer transactions and redefine the modern retail experience.

This role will transform Petco's Point-of-Sale ecosystem into a connected, cloud-enabled platform that unites stores, digital channels, loyalty, payments, and customer experiences while building a high-performing distributed engineering team.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering or related field, or equivalent work experience.
• 12+ years of IT and business experience leading large cross-functional teams or projects.

Responsibilities

• Define and execute long-term engineering strategy and technical roadmap for POS ecosystem.
• Drive modernization initiatives across POS apps, commerce services, and supporting retail systems.
• Lead architecture and delivery of scalable, cloud-enabled solutions for thousands of stores and millions of interactions.
• Mentor and lead distributed engineering teams to build high-performing engineering culture.

Skills

Java

Spring Boot

GraphQL

Education

Bachelor's or Master’s in Computer Science / Information Systems / Engineering

Job description

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

About Petco

We’re proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years — from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood — the boundless boops, missing slippers, late night zoomies and everything in between. And we’re here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Republic, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in‑store adoption events.

As Director of POS Engineering, you'll lead the technology powering millions of customer transactions while helping redefine the modern retail experience. This is an opportunity to transform our Point-of-Sale ecosystem into a connected, cloud-enabled commerce platform that seamlessly brings together stores, digital channels, loyalty, payments, and customer experiences.

If you're passionate about modern engineering, large-scale distributed systems, and building high-performing teams that solve complex business challenges, we'd love to meet you.

What You’ll Do

As the technology leader for Petco's Point of Sale platform, you'll define the engineering vision and execution strategy for one of the company's most business-critical systems.

Duties & Responsibilities

• Define and execute the long-term engineering strategy and technical roadmap for Petco's Point of Sale ecosystem.
• Drive modernization initiatives across POS applications, commerce services, and supporting retail systems.
• Lead the architecture and delivery of scalable, resilient, cloud-enabled solutions that support thousands of stores and millions of customer interactions.
• Partner with Product leaders to translate business strategy into innovative technical solutions that improve customer and associate experiences.
• Champion engineering excellence through modern software development practices, automation, observability, and continuous delivery.
• Oversee ongoing platform enhancements while balancing innovation, stability, security, and operational excellence.
• Provide technical leadership for complex enterprise initiatives involving multiple systems and business stakeholders.
• Identify technology opportunities that improve speed, reliability, scalability, and the overall retail experience.
• Lead and develop distributed engineering teams while fostering a collaborative, high-performing engineering culture.
• Communicate technology strategy, priorities, and execution updates to Directors, Vice Presidents, and other senior business leaders.

What You Bring

We're looking for a technology leader who combines deep engineering expertise with strong business partnership and people leadership.

Key Distinction Of Job Level

• Leads large cross functional teams that work on the most complex business issues
• Minimal supervision with wide latitude for independent judgment. Provides solutions to issues utilizing judgment.

Required Experience

• Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering or other related fields, or equivalent work experience.
• 12+ years of IT and business industry work experience in managing multiple, large, cross-functional teams or projects, and influencing senior level management and key stakeholders.
• Requires advanced technical and business knowledge in software development life cycle, quality assurance, project management and other related disciplines/processes.
• Proven experience leading engineering teams responsible for enterprise Point of Sale (POS) platforms.
• Experience delivering large-scale, highly available retail or commerce technology initiatives.
• Strong understanding of omnichannel retail architecture and customer commerce experiences.
• Experience with payment processing, payment gateways, loyalty platforms, and PCI compliance principles.
• Experience partnering with Product Management to define roadmaps and prioritize engineering investments.
• Demonstrated success leading geographically distributed engineering teams across onshore, offshore, and nearshore delivery models.
• Strong executive presence with experience influencing Directors, Vice Presidents, and senior business leaders.

Technical Expertise

Experience leading engineering organizations building modern applications using technologies such as:

• Java
• Spring Boot
• GraphQL

Experience with cloud-native architecture, APIs, distributed systems, event-driven design, CI/CD, and modern engineering practices is highly valued.

Why Petco?

Technology at Petco directly impacts how millions of pet parents care for the pets they love. From checkout experiences and loyalty rewards to connected commerce and veterinary services, our engineering teams build platforms that make every interaction simpler, faster, and more meaningful.

If you're excited by modernizing enterprise retail technology, leading exceptional engineering teams, and helping shape the future of omnichannel commerce, we'd love to have you on our team.

For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO - see https://careers.petco.com/us/en/key-benefits

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.