Director, Software Engineering (Platform)

Neko Health; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Neko Health is seeking a Director of Software Engineering, Platform, to lead the design, scaling, and reliability of our core infrastructure in New York. The role enables the rest of the organization to scale impact 10X faster through an AI-first platform that underpins health data and clinic operations.

You will build and guide a high-performance platform engineering team, partner with Product and Data, and define the long-term platform strategy to support regional expansion and data-driven

Qualifications

• Proven experience building and scaling large-scale infrastructure systems.
• Experience building infrastructure as a platform or SRE-level systems.
• Strong hands-on engineering background; ability to code and design systems.
• Experience scaling infrastructure across regions.
• Experience using AI tooling platforms (Claude Code).
• Experience leading managers and scaling to multi-team structures.

Responsibilities

• Lead design, scaling, and reliability of Neko Health’s core infrastructure.
• Deliver an AI-first platform ensuring resilience and regional scale.
• Define long-term platform strategy in close partnership with Product and Data.
• Build and scale a high-performance platform engineering team (10‑15 engineers initially).
• Establish a scalable, secure infrastructure platform on Azure supporting health and member data.

Skills

Leadership

SRE

Cloud infrastructure

Azure

Distributed systems

AI tooling

Tools

Azure

Cosmos DB

Docker

Job description

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it’s ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It’s a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

The Director of Software Engineering, Platform will lead the design, scaling, and reliability of Neko Health’s core infrastructure. This platform underpins health data, member data, and system reliability across clinics and internal product systems. This role is mission-critical: platform failures directly impact clinic operations and patient care. You will deliver an AI-first platform that ensures absolute resilience and regional scale, enabling the rest of the organization to scale our impact 10X faster.

What You’ll Deliver in the First 6–12 Months

• Establish a scalable, secure infrastructure platform on Azure supporting health and member data
• Enable significantly faster product deployment cycles through platform improvements
• Increase system reliability and reduce operational incidents affecting clinics
• Build and scale a high-performance platform engineering team (10‑15 engineers initially)
• Define long-term platform strategy in close partnership with Product and Data

Minimum Qualifications

• Proven experience building and scaling large-scale infrastructure systems
• Experience building infrastructure as a platform (PaaS mindset) or SRE-level systems
• Strong hands‑on engineering background; ability to code and design systems
• Experience scaling infrastructure across regions
• Experience using AI tooling platforms (Claude Code)
• Experience leading managers and scaling to multi‑team structures

Preferred Experience

• Deep experience with Microsoft stack (Azure, Cosmos DB, Docker)
• Experience supporting data platform infrastructure
• Experience in highly regulated or mission‑critical environments
• Exposure to AI platform development

About Titles At Neko

We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.

Hiring Process

Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.

Equal Opportunity & Inclusion Statement

Neko Health is committed to inclusive hiring and member‑first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.