Job Description
Cotality is seeking a highly experienced and strategic Director of Software Engineering to lead our Digital Gateway initiatives. In this critical leadership role, you will hold ultimate responsibility for all file transfer operations across the organization. You will oversee the architecture, engineering, and 24/7 production support of our critical data exchange platforms, including our modern MFT Gateway and legacy EDE applications.
The ideal candidate is a technical leader with deep expertise in managed file transfer (MFT) ecosystems, enterprise data exchange, and global team management. You will direct a blended workforce of onshore and offshore engineering professionals to ensure the seamless, secure, and highly available operation of the Cotality Digital Gateway (CDG).
Key Responsibilities
1. Enterprise MFT & Gateway Leadership
- IBM Sterling File Gateway: Own the strategy, architecture, and optimization of the MFT Gateway utilizing IBM Sterling File Gateway. Ensure the platform scales securely to meet business demands.
- Overall File Transfer Operations: Serve as the ultimate owner of all internal and external file transfer operations, ensuring secure, compliant, and efficient data routing, transformation, and delivery.
2. Legacy System Management
- CLEO Harmony EDE: Direct the ongoing engineering, maintenance, and support of the Legacy Electronic Data Exchange (EDE) application utilizing CLEO Harmony.
- Modernization Strategy: Assess legacy systems to identify opportunities for optimization, consolidation, or strategic migration into the core Cotality Digital Gateway where appropriate.
3. Global Team Leadership & Management
- Onshore & Offshore Alignment: Build, mentor, and lead a high-performing, globally distributed team of software engineers, system administrators, and support personnel.
- Resource Allocation: Manage team capacity, vendor relationships, and onshore/offshore resource models to ensure efficient project delivery and continuous operational coverage.
4. Production Support & Operational Excellence
- CDG Production Support: Oversee Level 1 through Level 3 production support across the entire Cotality Digital Gateway (CDG).
- Incident & SLA Management: Establish and enforce rigorous incident management, problem resolution, and escalation protocols. Ensure all MFT operations meet or exceed strict Service Level Agreements (SLAs).
- Monitoring & Alerting: Champion the implementation of proactive monitoring and alerting strategies to identify and resolve file transfer bottlenecks before they impact business operations.
Job Qualifications
Required Experience & Technical Skills