Director, Social Services & Program Excellence

SALT Outreach Inc; Orlando (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

SALT Outreach, Inc. in Orlando seeks a Director of Social Services to lead Social Services Managers and the case management teams, directing program delivery and strategic planning.

You will supervise staff, drive quality assurance, and partner with the Outreach department to improve client outcomes. Responsibilities include developing programs, aligning policies with regulations, and ensuring ethical and licensure compliance across sites.

Qualifications

• Must have a Bachelor in Social Work (MSW or similar) with 5 years of supervisory experience.
• Strong understanding of case management, mental health principles, and regulatory requirements.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to develop programs, evaluate outcomes, and manage cross-site coordination.
• Ability to drive to all SALT Outreach sites.
• Proficiency in MS Office and Google Docs.

Responsibilities

• Oversee Social Services Managers and case management teams; ensure effective service delivery.
• Develop and implement comprehensive social services programs and policies.
• Lead quality assurance, audits, and continuous improvement.
• Collaborate with Outreach, Grants, Data Analytics, and Finance to coordinate reporting.
• Ensure compliance with ethical standards and licensure requirements.
• Provide supervision, coaching, and performance evaluations.
• Manage staffing levels and workload distribution across sites.

Skills

Leadership

Team management

Data analysis

Program development

Communication

Regulatory knowledge

Driving

Education

Bachelor in Social Work (MSW or similar)

Tools

MS Office Suite

Google Docs

Job description

SALT Outreach, Inc. in Orlando seeks a Director of Social Services to lead Social Services Managers and the case management teams, directing program delivery and strategic planning.

You will supervise staff, drive quality assurance, and partner with the Outreach department to improve client outcomes. Responsibilities include developing programs, aligning policies with regulations, and ensuring ethical and licensure compliance across sites.