Director, Site Strategy and Performance

SEM Southeastern Regional Medical Center; Newnan (GA); On-site; USD 120,000 - 190,000; Full time

Job summary

City of Hope seeks a Director, Site Strategy and Performance to translate enterprise priorities into local roadmaps that drive growth and operational excellence. You will partner with executive, clinical, and operational leaders to shape investment and performance improvement plans.

The role requires a strategic leader with healthcare experience, strong analytics, and the ability to manage complex, multi-site initiatives across a national network.

Qualifications

• Master's degree in Business, Healthcare Administration, Finance, or related field.
• 10+ years of healthcare strategy, planning, operations, or business leadership experience.
• 5+ years in leadership roles within complex healthcare organizations.
• Experience in multi-entity health systems, academic medical centers, or oncology-focused organizations.
• Proven ability to translate strategic vision into execution and measurable results.
• Influencing across executive, clinical, operational, and financial stakeholders in complex environments.
• Data-driven with strong executive communication, stakeholder alignment, and decision-making capabilities.
• Advanced proficiency in Microsoft Office Suite and BI tools (Power BI, Tableau, SAS, Sisense).

Responsibilities

• Lead development and execution of entity-level strategic plans aligned with enterprise priorities.
• Translate enterprise strategy into actionable roadmaps with clear alignment of goals, initiatives, and investments.
• Develop business cases and investment proposals with rigorous analysis and feasibility planning.
• Identify local market opportunities, competitive trends, and growth strategies to improve performance.
• Oversee execution of strategic initiatives with cross-functional leadership to deliver measurable outcomes.
• Monitor strategic, financial, and operational performance metrics and adjust plans as needed.
• Serve as liaison between entity leadership and enterprise strategy teams for governance and prioritization.
• Collaborate across clinical, operational, financial, research, and planning teams to integrate strategy into daily operations.

Skills

Strategic planning

Executive communication

Stakeholder influence

Cross-functional leadership

Healthcare market analysis

Education

Master's degree in Business, Healthcare Administration, Finance, or related field

Tools

Power BI

Tableau

SAS

Sisense

Job description

Director, Site Strategy and Performance

About City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life‑threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.

The Director, Site Strategy & Performance serves as the senior strategic leader responsible for translating enterprise priorities into actionable local and regional strategies that drive growth, operational excellence, and measurable outcomes. This role acts as the key connection between the System Strategy Office and site leadership, ensuring enterprise initiatives are aligned with local market needs, investment priorities, governance standards, and execution plans. Working closely with executive, clinical, and operational leaders, the Director drives strategic planning, investment decision-making, and performance improvement efforts while ensuring successful execution and accountability for financial, clinical, operational, and growth objectives.

The successful candidate:

• Lead development and execution of entity‑level strategic plans that align with enterprise priorities, growth objectives, and investment strategies.
• Translate enterprise strategy into actionable roadmaps, ensuring clear alignment between organizational goals, initiatives, and investments.
• Develop business cases and investment proposals supported by strategic analysis, financial rigor, operational feasibility, and implementation planning.
• Identify local market opportunities, competitive trends, and growth strategies to drive organizational performance and market expansion.
• Oversee execution of strategic initiatives, partnering with operational, clinical, and project leadership to ensure successful delivery and measurable outcomes.
• Monitor strategic, financial, and operational performance metrics; identify risks and implement corrective actions to achieve targeted results.
• Serve as a key liaison between entity leadership and enterprise strategy teams, ensuring governance compliance and alignment on priorities, investments, and resource allocation.
• Collaborate across clinical, operational, financial, research, and planning teams to integrate strategy into decision‑making and daily operations.
• Drive enterprise‑wide alignment through portfolio governance, stage‑gate processes, and value‑realization frameworks.
• Foster a culture of strategic thinking, accountability, cross‑functional collaboration, and continuous improvement.

Qualifications

• Master's degree in Business, Healthcare Administration, Finance, or a related field.
• 10+ years of healthcare strategy, planning, operations, or business leadership experience, including 5+ years in leadership roles within complex healthcare organizations.
• Preferred experience in multi‑entity health systems, academic medical centers, or oncology‑focused organizations.
• Proven ability to translate strategic vision into execution, measurable results, and organizational performance improvements.
• Strong expertise in strategic planning, business case development, investment planning, performance management, and healthcare market analysis.
• Skilled at influencing and collaborating across executive, clinical, operational, and financial stakeholders in complex matrixed environments.
• Data‑driven leader with strong executive communication, stakeholder alignment, and decision‑making capabilities.
• Advanced proficiency in Microsoft Office Suite and business intelligence/analytics tools such as Power BI, Tableau, SAS, and Sisense.

City of Hope is an equal opportunity employer.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. This position is eligible for an annual incentive bonus.

City of Hope will never request payment or fees at any stage of the hiring process. We will not request sensitive personal or financial information prior to the acceptance of a formal offer. All communications will come from official @coh.org email addresses. Interviews are conducted only through approved, professional channels. Be cautious of unsolicited communications, urgent requests or opportunities that seem inconsistent with standard hiring practices. If you receive any suspicious communication, please report it to [e-mail].

Each of us at City of Hope believes in and is dedicated to turning hope into reality. Every researcher, nurse, doctor, administrative professional or IT specialist brings his or her unique creativity and talent to the fight against cancer, diabetes and other life‑threatening illnesses. Whether your interest is in the clinical, business, science or support service area, at City of Hope you will collaborate with the best and brightest colleagues, be challenged by engaging tasks and impact the lives of many people.