DIRECTOR, SITE EVENTS & ACTIVATIONS

Compass Group USA; Gaithersburg (MD); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Compass Group USA is seeking a Director, Site Events & Activations to lead development, proposal and delivery of site-based events for a major client account across multiple locations. The role sits in an outsourced services model and focuses on creating a hospitality‑led, service‑first culture through strategic event programs.

The Director will guide planning, calendar development and cross‑functional collaboration with client leaders, partners and vendors, ensuring outcomes, inclusivity and

Qualifications

• Bachelor’s degree preferred, but not necessary if candidate has related conference services experience.
• 7 to 10 years hotel or conference center experience.
• Abreast of industry trends.
• Superior quantitative, oral and written communications and problem‑solving/strategizing skills.
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint.
• Proactive mindset to anticipate and support changes in our business.
• Conformity to the highest standards of personal integrity and ethical behavior.

Responsibilities

• Provide strategic and operational leadership for the development, proposal, and delivery of site-based events and activations.
• Work within an outsourced services model, establish planning framework and annual calendar of events.
• Ensure calendar aligns with client priorities, workplace objectives and employee experience goals.
• Champion customer service excellence as part of the operating model; events should be welcoming and inclusive.
• Oversee budget planning, governance, continuous improvement and performance measurement; drive calendar innovation.

Skills

Event leadership

Client partnership

Hospitality focus

Strategic planning

Budget management

Communication skills

Education

Bachelor’s degree or related experience

Tools

Excel

PowerPoint

Job description

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands‑on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

The Director, Site Events & Activations provides strategic and operational leadership for the development, proposal, and delivery of a suite of site-based events and activations for an assigned client account across multiple locations. Working within an outsourced services model, this role is responsible for shaping the overall approach to site events and activations, including establishing the planning framework, guiding the creation of an annual calendar of events, and ensuring the approved calendar is delivered in alignment with client priorities, workplace objectives, and employee experience goals. The Director plays a central role in defining how events and activations support business outcomes, strengthen employee connection, and create value for the client.

This role also sets the tone for a hospitality‑led, service‑first culture within the function. The Director is expected to champion customer service excellence as a core part of the operating model, ensuring that events and activations are not only strategically aligned and well‑executed, but also welcoming, inclusive, and reflective of a high‑quality service experience. In this senior client‑facing role, the Director works across a complex matrix of client leaders, internal account teams, strategic partners, vendors, and other service providers to align priorities, establish service standards, guide team performance, and ensure seamless delivery. The role oversees budget planning, governance, continuous improvement, and performance measurement, while also driving innovation in how the annual calendar is developed and delivered. The ideal candidate brings strategic leadership, strong client partnership skills, and a deep commitment to hospitality, with the ability to translate service expectations into a differentiated and measurable employee and client experience.

Preferred Qualifications:

• Bachelor’s degree preferred but not necessary if candidate has related conference services experience
• 7 to 10 years hotel or conference center experience
• Abreast of industry trends
• Superior quantitative, oral and written communications and problem‑solving/strategizing skills
• Excellent overall computer skills with advanced knowledge of Excel and PowerPoint
• Proactive mindset to anticipate and support changes in our business
• Conformity to the highest standards of personal integrity and ethical behavior

Associates at Flik Hospitality are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.