Director, Senior Cyber Claims Advocate

WTW; San Francisco (CA); Vor Ort; USD 150.000 - 215.000; Vollzeit

Benefits dieser Stelle

Health & Welfare Benefits

Paid Holidays & PTO

401k Savings Plan

Zusammenfassung

Willis Towers Watson in San Francisco seeks a Senior Cyber Claims Advocate to provide strategic claims consulting and advocacy across cyber, E&O, privacy, and related professional liability matters.

The role requires leading complex claims, coordinating incident response, advising on policy requirements, and negotiating favorable outcomes with insurers, while supporting client retention and business development.

Qualifikationen

• Bachelor’s degree required; Juris Doctor strongly preferred.
• 13+ years experience in cyber claims, technology E&O, professional liability, incident response, insurance coverage, litigation, or claims consulting.
• Recognized subject matter expert in cyber.
• Experience managing complex cyber incidents and both litigated and non-litigated claims.
• Extensive experience interpreting policies and complex insurance programs to resolve coverage issues.
• Advanced understanding of insurance law, litigation, and coverage strategy.
• Ability to coordinate stakeholders and make sound decisions during time-sensitive incidents.

Aufgaben

• Manage complex cyber and related professional liability claims from notice through resolution.
• Coordinate cyber incident response activities with clients, insurers, breach counsel, and other specialists.
• Advise clients on policy requirements, incident response procedures, regulatory considerations, and claim strategy.
• Review and interpret cyber, privacy, and related insurance policies.
• Prepare coverage analyses and responses to carrier positions.
• Advocate for clients in coverage discussions and negotiate favorable outcomes with insurers.
• Lead carrier negotiations involving major coverage disputes and declinations.
• Coordinate communication among clients, carriers, adjusters, counsel, and experts.
• Lead claims reviews and executive-level strategy discussions.
• Establish client-specific claims procedures and reporting protocols.
• Monitor claim activity and emerging cyber risks.

Kenntnisse

Policy interpretation

Claim strategy

Negotiation with insurers

Client relationship management

Communication skills

Stakeholder coordination

Leadership

Mentoring

Ausbildung

Bachelor's degree

Juris Doctor (JD)

Paralegal certificate / equivalent

Tools

Microsoft Office

Claims management systems

Claims applications

Jobbeschreibung

Description

The Senior Cyber Claims Advocate provides strategic claims consulting, technical guidance and advocacy for cyber, technology Errors and Omissions (E&O), privacy, media and related professional liability matters. This role serves as a trusted advisor to clients on complex coverage issues, litigation strategy, carrier negotiations, policy interpretation, and emerging insurance risks., while supporting client retention, business development, and the continued growth of the FINEX Practice.

The Role

• Manage complex cyber, technology E&O, privacy, ransomware, network security, regulatory investigations, business interruption, and related professional liability claims from initial notice through resolution.
• Coordinate cyber incident response activities with clients, insurers, breach counsel, forensic investigators, notification vendors, public relations firms, and other specialists.
• Advise clients on policy requirements, incident response procedures, regulatory considerations, notification obligations, and claim strategy.
• Review and interpret cyber, technology E&O, privacy, media liability, crime, management liability, and related insurance policies.
• Prepare coverage analyses, claim notices, tender correspondence, client guidance, and responses to carrier coverage positions.
• Advocate for clients in coverage discussions and negotiate favorable claim outcomes with insurers.
• Lead carrier negotiations involving significant coverage disputes, reservation of rights responses, and coverage declinations.
• Coordinate communication among clients, carriers, adjusters, counsel, consultants, experts, and other stakeholders.
• Lead claims reviews, stewardship meetings, and executive-level claim strategy discussions.
• Establish client-specific claims procedures and help clients develop cyber incident reporting and response protocols.
• Monitor claim activity, carrier performance, emerging cyber risks, ransomware trends, privacy regulations, and insurance market developments.
• Partner with Producers, Account Executives, Risk Advisors, placement brokers, and other internal stakeholders to deliver a coordinated client experience.
• Support new business and client retention efforts through Requests for Proposal responses, presentations, and finalist meetings.
• Contribute to articles, webinars, presentations, training, and other thought leadership initiatives.
• Maintain accurate claim information in applicable systems and support claims data analytics and benchmarking.

Qualifications

The Requirements

• Bachelor’s degree required. Juris Doctor strongly preferred. A paralegal certificate, comparable legal background, or equivalent relevant experience may be considered.
• Typically, 13 or more years of experience in cyber claims, technology E&O, professional liability, incident response, insurance coverage, litigation, or claims consulting.
• Recognized subject matter expert in cyber.
• Significant experience successfully managing complex cyber incidents and both litigated and non-litigated commercial liability claims.
• Extensive experience interpreting policies and complex insurance programs in order to resolve complex, novel or ambiguous coverage issues.
• Advanced understanding of insurance law, litigation, and coverage strategy.
• Ability to develop strategic recommendations and negotiate favorable outcomes
• Ability to coordinate multiple stakeholders and make sound decisions during complex, time-sensitive incidents.
• Excellent written and verbal communication skills, including the ability to explain complex coverage matters while providing practical, business-focused recommendations to executives, legal counsel, technology professionals, and other stakeholders.
• Strong client relationship, presentation, organizational, and time management skills.
• Proficiency with Microsoft Office and relevant web-based business or claims applications.
• Relevant cyber, privacy, insurance, legal, or claims designations are preferred.
• Experience mentoring or supporting other claims professionals is preferred.

License:

• Broker’s license within 1 year of obtaining this position.
• Active Property and Casualty insurance license preferred. Candidates who do not currently hold the applicable license must be able to obtain it within one year of accepting the position.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation.

Compensation

The base salary compensation range being offered for this role is $150,000-$215,000 USDper year.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets