Director, Sales Strategy and Operations, North America

Viskase Companies, Inc.; United States; On-site; USD 167,900 - 268,100; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

Job summary

A leading packaging company is seeking a Director of Sales Strategy and Operations for North America. This role focuses on enhancing sales processes and leading a sales team. The ideal candidate will have at least 8 years of experience in sales operations and demonstrated success in process management. Responsibilities include driving performance, managing CRM systems, and collaborating with various departments for alignment on sales goals. The position includes a competitive salary and benefits package.

Qualifications

• 8+ years of experience in sales strategy or sales operations.
• At least 3 years in a leadership or management role.
• Strong understanding of B2B sales cycles.

Responsibilities

• Lead the sales team to drive performance and achieve revenue targets.
• Own and improve the sales process infrastructure.
• Conduct periodic business reviews with key customers.

Skills

Sales operations management

B2B sales cycles

CRM implementation

Data analysis

Cross-departmental collaboration

Education

Bachelor's degree in related field

MBA

Tools

CRM platforms

Sales analytics tools

Job description

Director, Sales Strategy and Operations, North America

Director, Sales Strategy and Operations, North America

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Direct message the job poster from Viskase Companies, Inc.

Recruiting Process Manager at Viskase Companies

Position Summary:

We are seeking a strategic and process-driven Director of Sales Strategy & Operations, North America to lead our field sales team and optimize our end-to-end sales processes. This is not a traditional sales leadership role. We're looking for someone who brings strong sales management experience coupled with an operational mindset—someone who can not only guide a team of sales representatives but also build and refine scalable sales infrastructure that supports growth, efficiency, and accountability. You will bring a builder's mindset: you see sales not just as relationship management, but as a system that can be structured and improved. Your collaborative spirit ensures you’re as comfortable leading as you are working cross-functionally.

Key Responsibilities:

• Lead, coach, and support a sales team to drive performance and achieve revenue targets.
• Develop and execute territory and account plans in collaboration with sales reps.
• Conduct regular team meetings, performance reviews, and training sessions to build capability.
• Lead a team of field sales professionals including field tech services
• Strong collaboration with Mexico Sales organization

Sales Strategy, Process & Operations

• Own and further develop the existing sales process infrastructure—from lead management to contract execution and post-sale support.
• Manage and continuously improve our CRM system and opportunity pipeline, ensuring accurate tracking, visibility, and reporting.
• Partner with leadership and legal to prepare the commercial and operational aspects of sales agreements, including pricing, terms, and contract deliverables.
• Design and implement replenishment and programs, ensuring alignment with customer needs and company goals.
• Oversee contract management, ensuring all obligations are met and timelines maintained.
• Conduct periodic business reviews with key customers, highlighting performance, identifying risks, and uncovering opportunities for growth.
• Improve and own the sales forecasting process, integrating insights from field reps, market trends, and historical performance.
• Key account management and account strategies

Ideal Candidate Profile:

• Proven experience leading a sales team with a focus on sales operations and process management.
• Strong understanding of B2B sales cycles, especially those involving recurring sales or contractual commitments.
• Demonstrated ability to build and scale sales processes and tools, including CRM implementation and optimization.
• Experience working across departments (finance, marketing, operations) to align sales efforts with broader business objectives.
• Excellent communication and presentation skills, with the ability to influence internal and external stakeholders.
• Comfortable working with data to drive decision-making and performance management.

Qualifications:

• Bachelor’s degree in a related field; MBA is a plus.
• 8+ years of experience in sales strategy or sales operations, with at least 3 years in a leadership or management role.
• Experience with CRM platforms and sales analytics tools.
• Background in a process-oriented environment is highly preferred.
• Must have B2B experience, experience dealing with CPG companies a significant plus
• Experience building and developing a team, setting goals, holding people accountable
• Must be data driven, commercial process driven, and disciplined

Thank you for your interest and consideration of a career with Viskase.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Strategy/Planning

• Industries

  Packaging and Containers Manufacturing

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

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