Director Sales and Marketing

Regency Pacific Management; Prosser (WA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Prescription Drug Coverage

PTO

Life Insurance

EAP

Employee Discounts

401K

Job summary

Sun Terrace Prosser is seeking a Sales and Marketing Director to lead outreach, tours, admissions, and market relations for a retirement and assisted living community. You will drive occupancy goals, coordinate with clinical and business teams, and represent the community in the local market.

Responsibilities include maintaining admissions data, performing outreach to medical networks, coordinating with maintenance for room turnover, and ensuring compliant, high-quality resident services while

Qualifications

• Experience in sales and admissions coordination in senior living.
• Ability to manage occupancy goals and collaborate with clinical teams.
• Strong customer service and HIPAA privacy knowledge.

Responsibilities

• Maintain a customer relations database of inquiries for admission.
• Market the community with tours and coordinate with families through move-in.
• Meet budgeted occupancy goals.
• Improve budget and revenue through outreach to medical groups and local events.
• Coordinate with maintenance to refurbish rooms and keep common areas tour-ready.
• Coordinate with business office and clinical team to verify information.
• Analyze occupancy trends in the local market and against competitors.

Job description

As sales and marketing director, you're the face of our community spearheading sales, marketing, and networking efforts. You’ll provide tours, admissions, visits, assessments, and follow-ups, reporting to our executive director.

You Will

• Maintain a customer relations database of phone calls, walk-ins, and inquiries, obtaining personal, clinical, and financial information necessary for admission
• Market community with tours and coordinate with families through the move-in process. Evaluate resident necessities and pair them with community benefits that fulfill listed needs.
• Meet budgeted occupancy goals
• Improve budget and revenue goals with outreach to the medical community, events, professional groups, and involvement in the local market.
• Coordinate with maintenance to refurbish rooms between tenants. Ensure common areas are tour ready.
• Coordinate with the business office and clinical team to ensure complete and verified info.
• Analyze occupancy trends within the local market and with competitors

You Currently

• Demonstrates exceptional customer service skills
• Know and protect residents' rights
• Follow and adhere to HIPPA privacy and security guidelines

Our Benefits

• Medical / Dental / Vision Insurance
• Prescription Drug Coverage
• Vacation/Sick/Paid Time Off (PTO) - Based on State
• Paid Life Insurance
• Employee Assistance Program (EAP)
• Employee Discounts (movies, restaurants, gifts, & more)
• 401-K

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

We are Sun Terrace Prosser, a retirement and assisted living community providing each individual compassionate care in a nurturing environment. We are looking for caring and compassionate individuals to join our team.